Citation Canada
Project & Change Manager
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Location: Hybrid – 3 days in office (Wilmslow HQ), 2 days from home
Salary: Competitive
We are The Citation Group - a collective of businesses dedicated to supporting small and medium-sized enterprises across a range of essential services. We know that running a business means juggling a lot. Our mission is to ease these pressures by providing expertise, guidance, and solutions that enable business leaders to focus on what they do best. From HR and Health & Safety to Cybersecurity, E-Learning, and ISO compliance, we’ve got you covered.
Citation has achieved strong growth through a combination of organic expansion and strategic acquisitions, continually broadening our expertise, services, and reach to create a one-stop shop that supports businesses across the UK, Canada and Australia.
The role
- Effectively manage several projects from start to closure, working closely with internal departments and third-party suppliers, including change management and adoption activities
- Coordinate all resource requirements as required to ensure successful implementation
- Oversee assignments to project work and delivery of outputs as needed
- Continuous assessment of the implementation status, including updated plans and progress reports
- Meet with stakeholders to discuss requirements and implementation status
- Lead discovery sessions and scoping workshops
- Liaise with project resource, key stakeholders and management team to provide status updates on the progress of projects
- Identify areas of deviation from the agreed specification and instigate change control procedures
- Introduce contingency planning when implementation is not running to schedule or to mitigate risks
- Liaise with all relevant parties to ensure any issues are dealt with satisfactorily both pre and post implementation
- Work with departmental heads to improve business processes across teams
- Work with other Project Managers for the management of team diaries and coordinating resource allocation for assigned projects
- Regularly update the Senior Management Team on the progress of key projects and outstanding issues
- Provide regular budget forecast and variance reports
- Provide and maintain resource plan, allowing for seasonal variations and develop mitigating action plans
- Coordinate internal resources and third parties/vendors for the flawless execution of projects
- Review project scopes and objectives, ensuring technical feasibility
- Use appropriate verification techniques to manage changes in project scope, schedule and costs
- Measure team performance using appropriate systems, tools and techniques
- Implement risk management processes
- Create and maintain comprehensive project documentation
- Identify project implementation processes changes as and when required
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About You
- Have strong leadership skills, including excellent verbal / written communication and presentation skills
- Able to remain calm under pressure
- You will be presentable and confident when meeting new people and have the ability to build and maintain strong relationships
- Have excellent problem-solving skills
- Ability to react to project adjustments and alterations promptly and efficiently
- Be flexible during times of change
- Ability to be persuasive, encouraging, and motivating
- Ability to develop and maintain effective communications to ensure co-operation both internally and externally
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Here’s a taste of the perks we roll out for our extraordinary team members:
- 25 Days of Holiday + 8 Bank Holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cozy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
- Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
- Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
- Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
- Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
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Jessica, London
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