Citation Group
Project & Change Manager
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Project & Change Manager
Location: Hybrid – 3 days in office (Wilmslow HQ), 2 days from home Salary: Competitive
We are The Citation Group—a collaborative network of businesses dedicated to supporting small and medium-sized enterprises (SMEs) across a broad spectrum of essential services. We recognise that running a business is about juggling many responsibilities, and our mission is to ease those pressures by offering expertise, guidance, and tailored solutions that enable leaders to concentrate on their core strengths.
Our services span HR, Health & Safety, Cybersecurity, E-Learning, and ISO compliance, ensuring we provide a comprehensive, one-stop solution to businesses across the UK, Canada, and Australia. Our continued success is driven by a combination of organic growth and strategic acquisitions, allowing us to expand our expertise and reach rapidly.
The Role
You’ll be responsible for delivering high-impact projects through clear, structured project and change management. Key objectives include:
- Project delivery & stakeholder coordination
- Effectively manage multiple projects from initiation to closure, collaborating seamlessly with internal teams and external suppliers, including change management and adoption activities.
- Coordinate all resource requirements to ensure successful implementation, overseeing task assignments, output delivery, and progress tracking.
- Continuously assess project status, updating plans and progress reports as needed.
- Lead meetings with stakeholders to discuss requirements and status updates.
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Scoping & planning
- Lead discovery sessions and workshop sessions to define project scope.
- Review and verify project scopes and technical feasibility while reviewing risks.
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Issue resolution & contingency management
- Identify deviations from the agreed specification and initiate change control procedures.
- Implement contingency planning when projects face delays or risks.
- Liase with stakeholders to resolve issues pre and post-implementation.
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Budget & performance management
- Maintain resource planning, accounting for seasonal variations and developing mitigating strategies.
- Generate regular budget forecasts and variance reports.
- Measure team and project performance using appropriate tools and techniques.
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Process improvement
- Work closely with department heads to enhance business processes across teams.
- Collaborate with other Project Managers in managing resource allocation and team coordination.
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Risk & documentation
- Implement risk management processes and ensure robust project documentation is maintained.
- Adapt project processes as needed, ensuring alignment with evolving business requirements.
About You
We are seeking a dynamic Project Manager with strong leadership, problem-solving, and communication skills. Ideal candidates will have:
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Key Responsibilities
- Strong leadership & decisiveness – Clear verbal and written communication, complemented by strong presentation skills.
- Resilience under pressure – Ability to stay calm, composed, and proactive in fast-paced environments.
- Stakeholder engagement – Charismatic and confident, with the ability to build and maintain relationships internally and externally.
- Analytical problem-solving – Quick to identify challenges and think of effective, resourceful solutions.
- Adaptability – Flourishing in an environment of change, able to collaborate efficiently with pivots and emergencies.
- Persuasive & motivational – Inspire teams and partners to achieve cohesive goals with enthusiasm and clarity.
Benefits
We reward our extraordinary team with benefits that help you grow and thrive:
- 25 Days Holiday + 8 Bank Holidays – Indulge in travel, relaxation, or simply unwind at home.
- Birthday Day Off – We celebrate your special day formally – enjoy the festivities on a paid day off.
- Post-Wedding Holiday – Wedding season included! Extra days off for newlyweds to embrace the glow of love.
- Family Growth Support – Vouchers and special perks welcomed new parents and growing families.
- Healthcare Cash Plan – Exclusive private healthcare provisions to support your well-being and peace of mind.
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