Project Lead - Live event production

You’re happy to share ideas for new initiatives and ways of working cross-departmentally, and equally happy to hear other people’s ideas.

You champion process and lead by example so that others are inspired to follow suit.

You are always professional, leading by example. Colleagues should look up to and be inspired by you.

Sustainability matters to you. We’ve committed to our 2030 Pledge, and we’ll expect you to come on that journey with us.

Day-to-day responsibilities:

Event delivery

• Spearhead the end-to-end process of delivery of our production work. Taking client briefs and leading on responses, running pre-production processes and delivering on site.
• Working in collaboration with the Design, Technical, Scenic, Floral, Warehouse, Operations and logistics teams to ensure all project requirements are tracked and run seamlessly.
• Shaping briefs for internal teams to ensure our clients’ needs are met; along with sourcing and briefing 3rd party suppliers where necessary.
• Producing responses to clients, either creative proposals or quotations.
• Attending site visits and guiding clients and internal teams with your production expertise.
• Running production meetings, ultimately owning the detail and being accountable for the delivery of your projects.
• Working alongside our technical and scenic project managers to ensure on-site teams are fully briefed.
• Being the client’s main point of contact throughout the delivery on site.

Commercial

• Ensure our budgets are competitive and commercially sound – offering excellent value to our clients, whilst meeting internal targets.
• Regularly reporting to the Director of Events on revenue, profit, conversion rates and other key metrics against targets for you and your team.
• Driving the relationship with venues within your portfolio alongside the Partnerships team in order to secure a healthy pipeline of work.
• Ensure all projects are reconciled accurately and promptly.
• Responsible for reconciliation on projects, ensuring costs are allocated in R2 and that any additional charges to the client are communicated in a timely manner to the relevant internal stakeholders.

Departmental leadership and client management

• Build strong relationships with our existing clients, working with the Growth team to map out strategic account plans to stimulate growth.
• Supporting the Director of Events in managing incoming projects, ensuring they’re qualified and assigned within your team appropriately.
• Responding to our larger RFPs and providing robust responses to pitches and proposals.
• Manage the workload of your team, identifying where and when additional support may be required.
• Manage your portfolio pipeline – your finger is on the pulse, and you’ve got an idea what’s happening with each and every one of your and your team's projects.
• Ensuring client feedback is actively gathered and working with the Director of Events and your team to work out what’s gone wrong if we haven’t scored a 10 out of 10, and use the learnings to shape future processes.

Team & Line Management Responsibilities

• Spending time with your team going over decks, drawings, plans, proposals, and generally being their ‘go-to’ for any questions they may have, professional or personal.
• Collaboration with other internal departments.
• Regular 1-2-1s and open dialogue, ensuring your report feels supported and has a clear understanding of their roles, responsibilities and measures of success.
• Following internal people processes such as probation reviews and annual appraisals, ensuring timely responses and ensuring engagement in internal surveys.
• Being an active and engaged member of the Line Manager community including attending Line Manager meetings and forums and keeping a close eye on the Line Manager teams channels to ensure you are informed of the latest updates from the people team and cascading messages to your reports.
• Engaging in recruitment for hiring within your team, acting as the Hiring Manager where appropriate and following our standard people processes.
• Leading in onboarding new team members and collaborating with the People Team to ensure learning plans, required training and support structures are in place.
• Taking an active interest in your team's health and wellbeing, monitoring workload and reaching out to the People team for support where needed.
• Playing an active role in managing any issues with performance or conduct.
• Living our values and leading by example.

Process & Governance

• Working with the Operations Director to ensure health and safety processes are complied with. You’ll be a champion for RAMS and HSE and ensure none of it gets dropped when we are busy.
• Working closely with the People Team to champion our people processes within the Account Management team.

What It’s Like At EC

At EC, we’re a team of doers, dreamers, and down-to-earth collaborators. We thrive on creativity, care deeply about the details, and always have each other’s backs. With hybrid working, generous time off, wellbeing support, and a culture that champions your voice, your growth, and your whole self — it’s more than just a job. It’s a place to thrive.

Check out our Culture & Values

Ready to Apply?

If this role excites you but you’re not sure you meet every requirement - we still want to hear from you. We believe in potential and are always open to people who bring passion, integrity, and a fresh perspective.

Hit “Apply” and share your CV. Need any adjustments to make the process more accessible? Just let us know — we’re happy to support you.

Our Hiring Process

While the steps may vary by role, here’s what you can generally expect:

• A short Teams call to say hello.
• A task or survey to understand how you work.
• A face-to-face interview with your future team.
• A culture conversation to make sure it’s a match both ways.

We’ll keep you updated at every stage and do our best to make the process smooth, transparent, and welcoming.

Your voice. Your growth. Your experience. #YourEC