Formation Tech
Project Manager
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Project Manager
London (hybrid - 2 days per week in the office) · £38,000–£45,000 per annum · Full-time, permanent
Start date: September 2026
Who Are We – Formation Tech
Formation Tech is a fast-growing technology company delivering Managed Services, Cybersecurity, Networks, and Voice solutions to ambitious mid-market businesses. We exist to make our customers' lives easier through technology, helping organisations connect, collaborate, and stay secure in a hybrid world. We're people-first: we believe technology transforms operations, but people make the real difference.
The Role
We're looking for a hands-on Project Manager to take end-to-end ownership of our customer and internal projects from sales handover, through delivery, to service-desk transition. You'll run scope, timeline, budget, risk and the customer relationship, working closely with our technical teams and with a high level of autonomy.
This role would suit a Project Manager or Junior Project Manager ready to take real ownership of delivery, work directly with customers, and grow with regular exposure to senior leadership.
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What you'll do
Delivery & governance
- Lead end-to-end delivery of customer and internal projects, from sales handover through to service-desk transition
- Define, control and deliver against agreed scope, timeline, budget and quality
- Lead clean handovers into the service desk, ensuring continuity and clarity
Customers & stakeholders
- Act as the primary point of contact for customers throughout the project
- Communicate clearly and confidently at all levels, including regular updates and risk communication
- Manage customer-side delays and drive projects to timely closure
Scope, risk, change & commercials
- Own risk, issue and dependency management, escalating early where needed
- Manage scope and change through formal change control
- Balance commercial impact across time, cost, goodwill and customer experience
- Own project financials (P&L, WIP and billing readiness) so projects close and invoice cleanly
Operations
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- Support contract lifecycle management - capturing project contract terms and licensing details accurately
- Support day to day operations tasks
- Act as a key user and improvement contributor for our delivery systems
What We're Looking For
- Experience delivering IT / technology projects end-to-end
- Confidence managing senior stakeholders and holding the line on scope and change
- Strong organisation, communication and commercial awareness
- Understanding of project governance and reporting
- PRINCE2 or equivalent is a bonus, not essential
What We Offer
- Salary range: 38000 - 45000 p/a
- 25 days holiday (plus bank holidays, rising with service)
- Contributory pension
- Employee Assistance Programme (Wellbeing)
- Maternity/Paternity leave
- £1,000 bonus recruitment referral scheme
- Supportive, collaborative team with accessible leadership.
If you want a role where your impact is visible, your voice is heard, and your development is taken seriously, we'd love to hear from you.
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