Phase 3
Project Manager
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Purpose of the Role
You will be accountable for the successful delivery of HCM & Payroll system implementations on behalf of our clients, for one or more of the following systems:
- Sage People
- Sage Payroll
- Sage Intacct
- Sage Inventory Planner
- iTrent
- PeopleXD
- OneAdvanced
It is essential that applicants have experience of implementing one of the above systems, within the context of a system implementation partner organisation or HR Consultancy. Further to this, applicants must have experience of delivering Time & Material service contracts.
Key Responsibilities
- Lead client meetings to explore consultancy requirements and discuss scope for project governance and review – including independent preparation
- Take responsibility with colleagues, clients and partners to develop project initiation documents and project plans – assigning work packages to self and team
- Apply knowledge and training to deliver consultancy requirements on time with excellent follow up for a portfolio of clients
- Working well with conflicting priorities and deadlines and the ability to prioritise workloads whilst not exceeding deadlines
- Use reporting tools to create, edit and schedule analytics suites for clients
- Manage both internal quality assurance testing and advising on user acceptance testing with responsibility for the testing plans
- Act as the lead contact for Phase 3 with clients and partners
- Devise appropriate governance processes, change control, risk management and communication strategies
- Develop and provide high quality documents
- Offer a proactive accountability for the highest calibre of professionalism, service and accuracy for team and project work when assigned
- Financial responsibility for the profit and loss of implementation projects
- To work closely with consultants to ensure customer satisfaction at all stages of an implementation, including regular feedback on issues and opportunities
- Create regular project updates and update customer success cards
- Maintain project planning tools and systems
- Ensure timesheets and allocated hours are correctly reported to ensure invoicing reflective of work delivered
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Essential Requirements
- Proven experience leading full project life cycles for IT/software implementations
- Skilled in managing cross-functional projects with responsibility for scope, timeline, budget control, and resource planning
- Strong commercial awareness, ensuring profitable delivery and effective client value realisation
- Proficient in adapting delivery approaches using methodologies like Agile, PRINCE2, or Waterfall
- Solid understanding of HR, Payroll, or Finance systems across multiple sectors
- Familiar with HCM or Payroll platforms and their business impact
- Strong stakeholder management and client engagement skills
- Clear and effective communicator, both written and verbal
- Able to lead solution discussions and align diverse stakeholders
- Confident in problem-solving and continuous learning
- Highly organised, with strong time and task management
- Self-directed and adaptable, with a collaborative and accountable approach
- Actively contributes to knowledge sharing and team success
- Recognised project management accreditation (e.g., PRINCE2, PMP, AgilePM)
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Salary
£35,000 - £50,000 + 15% OTE dependant on experience
Phase 3 is a Disability Confident employer and we endeavour to recruit from the widest possible pool of suitable candidates. The format of the interview will be - questions based on your experience and the requirements of the role. If you require any adjustments or special arrangements to be made to our application process on account of disability please let us know in advance.
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