National Trust
Project Manager
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IT Project Manager
We’re looking for an experienced IT Project Manager to join us to work on projects in our Salesforce portfolio for a 12 month fixed term contract.
You’ll be part of a project delivery team consisting of a variety of project-related roles, working within a large IT department with an extensive project portfolio. You’ll work at pace to deliver business benefits through a variety of projects in our busy Salesforce portfolio, working with a wide range of people, both within IT and across the organisation, to deliver in support of our strategy. You’ll also be working with the team that support our live operational Salesforce platform, owning delivery of specific technical projects for that team.
Hands on experience of agile development and Salesforce delivery would be beneficial in the role, as we continue to develop our Salesforce Centre of Excellence and move to more agile ways of working.
What it's like to work here
Our IT department juggles over 40–50 projects at any one time—everything from internal upgrades like refreshing our network across all sites, to major system changes. Our projects work in a matrix-style model, spanning across different IT teams and different areas of the organisation to deliver against our strategy. Our Salesforce platform is key to many of the priority projects.
You’ll be part of the IT Project Management Community of Practice, where our IT PMs are always exploring ways to improve, streamline, and support each other. They are a genuinely supportive team, bringing together a wide mix of experience and specialist knowledge.
Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview.
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What you'll be doing
Reporting to the Head of IT Delivery, you’ll lead and oversee projects of varying sizes and complexities, adhering to our Project Management Framework. You’ll manage project teams, identify stakeholders, and ensure effective communication. You’ll also be responsible for resource allocation, budget forecasting, risk management, and producing high-quality reports. Understanding the strategic role of projects in delivering our mission, you’ll collaborate with the wider Project Management Team, contributing to a vibrant community of practice.
You’ll need you to be creative, resourceful, have great initiative and be able to work with all kinds of people across the organisation. You’ll also need to broker time from people within the organisation who are already busy to help you deliver the projects, so an ability to navigate large organisations and build great working relationships will be crucial.
Who we're looking for
We'd love to hear from you if you:
- Able to demonstrate experience of successfully delivering complex end-to-end IT project/programme management, including defining resources, leading procurement securing project teams and matrix management across multiple projects/programmes.
- A Professional with technical knowledge and skills in project management demonstrated by a recognised project (AMP PMQ/Prince) or programme management (MSP) qualification.
- Able to evidence ongoing CPD in your career to date.
- You're a flexible thinker and problem-solver, skilled at negotiating and building productive networks, and confident in using your expertise to influence decisions with senior leaders.
- A skilled communicator, with experience of managing complex and challenging situations with competing interests and a diverse range of people.
- A leader for inclusion, who finds ways to create an inclusive culture.
- Proven track record managing full lifecycle IT projects and hands on experience of agile development delivery. Experience of Salesforce project delivery and an understanding of Salesforce capabilities would be valued, along with the ability to engage with technical teams and understand systems architecture, APIs, databases, and cloud platforms.
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The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
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