Itas Solutions
Project Manager
Mold
£28k – £33k/yr
Posted 15 days ago
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# **Project Manager**
**ITAS** is an award-winning **Sage Partner** with a rapidly expanding team that helps **SMEs** and mid-size organisations transform the way they work with innovative **accounting software solutions**.
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## **About the Role**
We are seeking a **highly motivated individual** with a passion for helping customers, a love for technology, and a drive for growth and development.
We are looking for an **experienced Project Manager** to lead the delivery of financial software solutions for our growing client base. In this role, you will:
- Own the **end-to-end project lifecycle** — from initiation through to successful **go-live**
- Act as the **primary point of contact** for clients, coordinating a team of consultants to deliver technical solutions
- Ensure projects are completed **on time, on budget**, and to the required quality
This is a **hands-on Digital Transformation** role in a dynamic **Sage Partner** environment. You will manage multiple projects concurrently, direct consultants, and ensure customer satisfaction within defined commercial boundaries.
If you thrive on **accountability**, enjoy **leading teams**, and take pride in delivering projects that significantly transform clients' workflows, we want to hear from you.
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## **Key Responsibilities**
### **Project Management & Delivery**
- Lead **end-to-end project planning**, including **resource scheduling, project reporting**, and status updates for both customers and internal stakeholders
- Monitor **project plans, schedules, work hours, and budgets** to ensure fiscal discipline
- Proactively manage **project controls**, including formal **change request processes**
- Assess, log, and communicate scope changes to maintain alignment with financial parameters
- Ensure adherence to **project frameworks** and maintain **comprehensive project documentation**
- **Meet deadlines** as per internal policies
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Customer & Stakeholder engagement
- Act as the primary point of contact for customers throughout the lifecycle, from initiation to post-go-live support
- Proactively manage client relationships, setting clear expectations and providing transparent communication
- Resolve issues promptly in a professional manner, ensuring high levels of customer satisfaction
- Engage with internal stakeholders to identify process improvement opportunities and feedback sharing
Team & Operational Coordination
- Coordinate and direct a team of consultants for technical deliveries, ensuring:
- Work assignments are clear and mitigating risks from dependencies
- Quality standards are met
- Provide administrative support as needed
- Guide the team in maintaining consistent delivery quality and best practices
Requirements
Experience & Qualifications
- 1+ years of project management or equivalent delivery experience
- Preference for PRINCE2 Practitioner, PMP certification, or equivalent (or willing to work towards it)
- Demonstrable experience managing similar projects within financial/software implementation environments
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Skills & Competencies
- Extremely customer-focused with a track record of excellent service
- Strong resource and diary management capabilities
- Exceptional verbal, written, and presentation skills
- Proficiency in Microsoft applications: Word, Excel, PowerPoint, Outlook, SharePoint
- Experience using project management tools (ClickUp, Asana, Jira)
- Ability to work effectively independently and collaboratively
- Commitment to self-directed learning and professional growth, including staying updated with finance/software industry developments
- Comfortable working under tight deadlines and managing competing priorities
Why Join ITAS?
Benefits
- 22 days annual leave, including bank holidays and personal birthday off
- Flexible hybrid work location: Prime Office base led in Mold CH7 1BH, complemented by remote work opportunities
- Trainings and career development plan
- Early finish on two Fridays per month
- Competitive salary
- Amazing and supportive work environment
Additional Perks
- Additional paid leave opportunities
- Casual dress code
- Company events
- Company pension scheme
- Employee discount programme
- Health and wellbeing programme
- Life insurance coverage
- Generous sick pay
Job Types & Work Format
- Full-time, Permanent
- Hybrid Remote Work: Primary Location: Mold CH7 1BH
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Skills
Project Management
Customer Service
Resource Management
Diary Management
Verbal Communication
Written Communication
Presentation Skills
ClickUp
Asana
Jira
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Microsoft SharePoint
Stakeholder Management