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Project Manager CRM / Retail / Digital Transformation Outside IR35 - Circa £500/day Central London/Hybrid Length - Initially 3 months
We’re working with a well-known retailer to appoint a Project Manager on an Outside IR35 contract for an initial 3 months. This role sits at the heart of a CRM and marketing technology transformation, focused on improving how customer data and engagement platforms integrate and perform.
The Role: You will lead delivery across CRM and marketing systems, with a focus on: Driving CRM platform enhancements and integrations Working closely with third-party vendors and internal stakeholders Supporting the implementation and optimisation of marketing technology solutions Ensuring seamless integration of CRM with wider data and digital ecosystems Helping shape best practices across customer data, engagement, and lifecycle marketing
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What We’re Looking For: Proven Project Manager experience delivering CRM / MarTech projects Experience with Bloomreach or similar tools such as Ometria, Klaviyo, Braze Solid understanding of systems integration and customer data flows Excellent stakeholder management skills across business and technical teams Experience working with third-party providers Ability to operate at pace in a fast-moving retail environment A proactive, self-starting mindset
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