Home Group
Project Manager
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Project Manager
Project Manager – Repairs and Maintenance Transformation
Location: Newcastle upon Tyne Salary: £45,000–£50,000 per annum (based on skills and experience) Contract: Permanent, full-time (37.5 hours per week) Flexibility: Hybrid role (office-based in Newcastle, 1–2 days/week + homeworking)
About Home Group
Home Group is one of the UK’s top 10 Great Places to Work, offering a supportive, inclusive environment where your talent and ideas matter. Join us to be part of a meaningful impact—fostering strategic change that delivers tangible benefits to customers, colleagues, and the business.
About the Role
As our Project Manager in the Repairs and Maintenance Transformation team, you will drive system and operational improvements, deliver DLO and contractor mobilisations, and manage a small team responsible for designing and testing technical project changes in maintenance service delivery.
Your ability to lead change, build relationships, and influence outcomes is key. With a dynamic programme of work, you’ll apply a mix of agile (SCRUM) and waterfall methodologies, ensure timely project delivery, and engage stakeholders holistically.
This role is central to shaping the future of our Repairs and Maintenance services—your efforts will directly improve customer experience while optimising internal operations.
Key Responsibilities
Project Leadership
- Lead business transformation using the Project@Home framework, spanning multiple departments.
- Manage projects with PRINCE 2 or APM PMQ expertise, blending agile SCRUM with waterfall methods for maximum efficiency.
- Define project scope, build stakeholder relationships, and align deliverables with business priorities.
- Gather and maintain clear communication on project updates, expectations, and risks to ensure successful outcomes.
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Methodology & Tools
- Use Smartsheet for end-to-end project management—planning, tracking, automation, and real-time reporting.
- Implement agile delivery frameworks to enhance efficiency in repairs and maintenance workflows.
- Optimise processes, manage resourcing, and ensure technical implementation meets deadlines.
Team & Stakeholder Engagement
- Line-manage a small team responsible for testing and designing technical changes to the maintenance service framework.
- Foster collaborative cultures, championing inclusivity and customer-centric outcomes.
- Leverage exceptional communication skills to influence outcomes and develop a strong leadership presence.
Innovation & Improvement
- Apply creative thinking to resolve challenges, improving the efficiency and effectiveness of your projects.
- Lead change initiatives that deliver measurable benefits and long-term strategy alignment.
What You’ll Bring
Qualifications & Experience
- PRINCE 2 certification (practitioner) or APM PMQ qualification with demonstrable experience in agile and waterfall methodologies.
- Experience managing system implementation projects and coordinating technical resources to operational deadlines.
- Strong background in project planning and delivery, with expertise in resource management, risk mitigation, and controls.
Soft Skills
- Exceptional stakeholder engagement—gain confidence quickly with colleagues and senior leaders.
- Proven negotiation and persuasion skills to achieve mutually beneficial outcomes.
- Problem-solving mindset—think laterally to solve complex challenges more efficiently.
- A results-driven approach with the ability to drive change through engagement and influence.
Why Join Home Group?
Your Reward – Beyond the Job Title
- Meaningful work: Join a company admired on the 500 Best Companies list—and help shape the future of UK home services.
- Bespoke learning and development opportunities.
- Seek our best work—self-expression is fundamental, supported by a culture of inclusion, wellbeing, and four dedicated diversity networks.
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Hybrid & Communal Benefits
- Flexible schedule: 37.5 hours/week (Mon–Fri) with hybrid policy (office and remote working).
- Office life: Intimate yet collaborative space with peer support—no fixation on "office hours".
- Oops, sometimes travel is expected—but we’re paid fairly for your time, with business travel expense cover.
Wellbeing & Financial Perks
| Benefit | Details |
|---|---|
| Leave | 34 days/year incl. pro-rated holidays, bank holidays, and an annual "Me Day" off. |
| Pension | Matching contributions (up to 7%) + Life Assurance coverage worth three years’ salary. |
| Health Cash Plan | Save £1,140/year when using healthcare including dental, optical, and complementary therapies. |
| Lifestyle Discounts | Discounts at high-street retailers and £7.50 off vouchers for train travel, upto April 20th priority. |
'inculcating your pride'
Home Group champions world-class people—we thrive when everyone is their most authentic self. Our diversity initiatives, wellbeing support, and open door policies reflect our belief that growth is born out of respect and collaboration.
Ready to Future-Proof Your Career?
Your opportunity to apply—and earn—impact at scale. Miss out, only miss out—but apply early. We do occasionally close openings early due to volume.
Take the first step: [Click here to view the full job description + application guidance](APPLY NOW).
Questions or adjustments? Reach workforce@homegroup.org.uk for assistance.
Home Group: Improving lives since 1957.
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