Howard Lock Consulting Ltd
Project Manager (Business Change) – Banking – London/hybrid – Ref 26051
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Role: Project Manager (Business Change)
Sector: Banking
Area: Business Operations Transformation (not IT/Tech)
Role type: Permanent
Salary: up to £80,000
Location: London / Hybrid
Ref: 26051
IMPORTANT NOTE: Please read before applying!
This is strictly a business change role, not an IT or technology-focused position, so our client is looking for someone who has business change experience within banking.
If you are from an IT / Technical background then this role will not be suitable.
(Previous banking experience within Retail Banking or Private Banking is essential for this role.)
About the Role:
We’re exclusively partnering with a well-established international bank to recruit an experienced business-focused Project Manager to join its Business Transformation team.
This is a business-facing opportunity within the bank's operations function, focused on delivering strategic business change, operational improvement, and transformation initiatives. This is not an IT Business Analyst or Technology Project Manager role.
The successful candidate will partner with senior business stakeholders to analyse existing operating models, identify opportunities for improvement, and lead business-led transformation projects from initiation through to successful delivery.
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About You:
Our consultancy client is looking for an experienced Project Manager with a strong background in banking operations, rather than technology or IT change.
This is an excellent opportunity for someone who has successfully delivered business change initiatives within a banking environment and is confident managing projects from inception through to implementation.
To be considered, you will have:
- Proven experience as a Business Analyst, with responsibility for delivering business change projects.
- Demonstrable project management experience within a banking environment.
- A strong background in Retail Banking and/or Private Banking.
- Experience working for the international branch of a foreign bank would be highly advantageous.
- Excellent business process mapping, requirements gathering, and stakeholder management skills.
- A track record of delivering operational, regulatory, and business transformation initiatives.
- A solid understanding of UK banking operations, governance, and regulatory frameworks.
- Excellent communication and interpersonal skills, with the ability to engage and influence senior stakeholders across the business.
Desirable:
- PRINCE2, Agile, or other recognised project management qualifications.
- Experience with Lean, Six Sigma, or other continuous improvement methodologies.
- Exposure to digital transformation or operational automation initiatives.
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Key Responsibilities:
- Lead business analysis activities, including eliciting and documenting business requirements, mapping business processes, and conducting gap analyses.
- Manage business change and transformation initiatives throughout the full project lifecycle, from initiation through to implementation.
- Partner with business stakeholders to understand operational challenges and develop practical, value-driven solutions.
- Facilitate workshops to capture requirements and define current-state and future-state business processes.
- Prepare and maintain key project documentation, including project plans, business requirements documents (BRDs), RAID logs, governance papers, and management reports.
- Identify, recommend, and implement process improvements to enhance operational efficiency and business performance.
- Proactively manage project risks, issues, dependencies, and stakeholder communications to ensure successful project outcomes.
- Support the delivery of regulatory, compliance, and strategic change initiatives across the bank.
- Collaborate with UK and Group teams to ensure effective project delivery, alignment with business objectives, and successful implementation of change.
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