Xceptor
Project Manager - Financial Services, SaaS
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Project Manager - Financial Services, SaaS
Client Facing Project Manager – Xceptor
About Xceptor
Data is at the heart of everything we do: Xceptor has been designed around data manipulation in its broadest sense. We source data from wherever it flows. We curate, normalise, validate, repair, and enrich that data so it reaches its destination in a reliable and consistent format. Data coming out of Xceptor is data our clients can trust.
We are recognised as an expert in the Financial Services vertical, which strongly aligns with Business Users in Middle and Back-Office teams. We enable these users to solve their data challenges by themselves, rather than through a technology-led project.
Our mission is to empower business users within financial institutions to build automated processes that deliver trusted data.
Our values are:
- Client Centricity
- One Team
- Impactful
🚀 Your Role
We are looking for an experienced client-facing Project Manager within our Client Delivery team to manage the delivery of a variety of projects across all our products and value propositions for new and existing global clients. These clients use Xceptor to support their digital transformation across a broad range of data and process automation use cases. We are a FinTech company, and, as a key member of the team, you will run a portfolio of projects across banking, capital markets, financial services, and insurance clients.
Reporting to our Manager, Project Management, the role will suit someone with a creative and innovative mindset who has the ability to drive forward their ideas. You’ll want to be part of a fast-paced, highly collaborative, and forward-thinking organisation, with a real opportunity to help shape the future of the Delivery team and Xceptor as its growth story continues.
🧩 What You’ll Be Doing
- Managing the delivery of Client Implementations, including all phases of client onboarding (project initiation, infrastructure enablement, product delivery, platform integration, acceptance, migration, and go-live), ensuring adherence to governance frameworks.
- Managing multiple financial services projects in parallel, including:
- New Xceptor deployments
- System upgrades
- Hybrid advisory/consulting services (in line with flexible delivery options)
- Collaborating closely with:
- Clients, strategic partners, their own project managers, business users, and technical teams, to deliver project objectives.
- Adapting to our clients’ challenges to provide insights on how Xceptor solutions can support their needs both inside and outside projects.
- Leading full project governance, from initiation through to closure, which includes:
- Planning, scheduling, executing, and monitoring projects.
- Managing stakeholders, scope, risk, change, quality, and budget.
- Ensuring alignment between Xceptor’s approach and the client’s own delivery practices.
- Reporting project status: Internally and externally via agreed-upon methods, formats, and frequencies, including daily stand-ups and steering committee meetings.
- Developing and maintaining strong Xceptor product knowledge to act as a trusted adviser to clients, coordinating with strategic partners for seamless integration and maximising platform value.
- Monitoring and reporting on monthly revenue performance against planned project work, addressing variances to keep projects commercially on track.
- Managing project resource allocation to ensure team members are optimally assigned and utilised across the project lifecycle.
- Demonstrating willingness to expand product knowledge to guide clients through successful implementations and identifying opportunities to extend platform value beyond initial engagements.
- Working closely with the PMO to ensure alignment with governance, standards, and reporting requirements, providing oversight on their involvement in project delivery.
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🎯 Who We’re Looking For
Essential Requirements
- Proven track record in Project Management within a banking and/or vendor environment, supplying products to banks, with software change project experience.
- Experience managing the following on a daily basis in parallel:
- Multiple clients
- Full-cycle external projects of varying sizes and types (from initiation/planning through to go-live/closure).
- Background in:
- Working for a FinTech software provider, software development team, or an implementation team in banking/financial services.
- Strong working knowledge of project management Governance and Control Frameworks.
- Experience applying hybrid delivery approaches (e.g. Agile, Waterfall, or blended methods) tailored to client and project needs.
- Use of Rocketlane or similar Project/Service Automation (PSA) tools.
- Proficiency in Microsoft Office (including Project and Excel).
- Commitment to occasional travel (UK/Europe) based on client/business needs.
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Highly Desirable
- Experience working in a fast-growing FinTech company.
- Background in technical, business analysis, or client services/support roles.
- Experience delivering or managing Software as a Service (SaaS) solutions.
- A recognized project management qualification/accreditation (e.g., PMP, PRINCE2, or equivalent).
- Degree-level education (or equivalent).
- Experience with development systems such as JIRA or Azure DevOps.
Core Behaviours and Values
- Exceptional stakeholder management and interpersonal skills – ablility to effectively coordinate clients’ project teams and internal teams.
- Demonstrates ability to create and maintain strong working relationships with clients, vendors, and internal collaborators.
- Clear and concise written and verbal communication skills.
- Business-commercial and technological acumen.
- Strong organisational skills to manage conflicting priorities while maintaining attention to detail.
- Logical and analytical problem-solving mindset.
- Self-motivated with capability to work independently, collaboratively, and within a matrixed structure.
🌍 Diversity & Inclusion at Xceptor
We believe great ideas come from everywhere—and that the best teams are made up of people with different backgrounds, experiences, and perspectives. At Xceptor, we’re committed to building a workplace where everyone feels welcome, valued, and empowered to be themselves.
We understand that not everyone ticks every box in a job description—and that’s fine. If you’re excited by this role and think you can make a difference, we’d love to hear from you. Your unique skillset and experiences could be exactly what we need, even if you don’t meet every requirement.
Our company is dedicated to fostering a diverse and inclusive environment, regardless of race, gender identity, sexual orientation, age, disability, religion, or background.
🌗 Working at Xceptor: Hybrid Flexibility
We combine the energy of the office with the flexibility of remote work. Our people usually spend 2-3 days per week in the office for face-to-face collaboration, brainstorming, and connections. The rest is up to you—so you can focus on what matters most for you.
Please note:
- Xceptor works with financial services clients; we require successful background checks (including criminal/credit reference).
- For gaps in employment exceeding 3 months in the last 6 years, proof must be provided.
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