Key Responsibilities

• Lead project teams and manage end-to-end activities during the project lifecycle, ensuring delivery within budget

• Identify, manage, and deliver process design changes through business and systems process analysis, prioritising quality and operational efficiency

• Support business solution implementation by:

  • Building relationships with key stakeholders
  • Understanding business needs
  • Implementing necessary processes and practices
  • Monitoring progress and results
  • Conducting training to maximise value and recognizing improvement opportunities
  • Adapting to changing demands, organisational transformations, and new responsibilities

• Act as the interface between business and IT, by:

  • Translating business requirements into functional specifications
  • Collaborating with developers to implement requirements
  • Ensuring robust and thorough testing of solutions before system changes are released

• Proactively identify system improvement opportunities

• Understand and negotiate the needs of multiple stakeholders

• Facilitate collaborative problem-solving with senior management, peers, and other team members

• Prepare clear and timely management information reporting for relevant stakeholders

• Develop project plans, including:

  • Agreeing project scope and timescales with stakeholders
  • Maintaining all project documentation

• Partner with and develop relationships across stakeholders, including:

  • Clients
  • Suppliers
  • Project team members

• Take ownership of projects, ensuring individual accountability to all stakeholders

• Deliver regular, high-quality progress reports to key stakeholders

• Proactively identify and mitigate risks and issues, providing escalation as needed

• Make critical decisions and adapt project plans during the project lifecycle

What We Need from You

Essential Requirements

• Proactive, self-motivated team player who:
  • Can work independently
  • Manages high workloads with tight deadlines
  • Strives for system improvements in quality, efficiency, and presentation

• Proven project management experience and qualifications with:

  • Experience successfully delivering multiple projects in fast-paced environments
  • Delivery of projects on time, to schedule, and within budget

• Experience engaging with stakeholders at all levels to:

  • Understand and document requirements

• Ability to:

  • Problem-solve
  • Present reasoned and convincing arguments for or against a proposal

• Exceptional leadership, communication (written, verbal, presentation), and interpersonal skills

• Experience leading, motivating, and managing project teams including:

  • Internal and external resources
  • Holding teams accountable for performance and deliverables

• Strong numerical, analytical, and report-writing skills to assist with:

  • Communication of key messages
  • Facilitating decision-making discussions

• Proficiency in MS Office (Word, Excel, PowerPoint, Project, Visio, and DevOps)

• Ability to handle multiple demands in a fast-paced environment

• Competence with various project management methodologies

• Capacity to demonstrate a structured project approach

• Experience in:

  • Monitoring budgets, project scope, and change control

• Ability to develop and implement communications plans

• Proven delivery of large strategic projects, on time, on schedule, and on budget, often simultaneously

• Minimum of five years’ project management experience

• Experience managing customer relationships while resolving project risks and issues

Nice to Have (Preferred Skills)

• Knowledge of working in the public sector (not essential)
• Background in pensions or related financial services (not essential)

Working with Our Values

• Working together
• Committed to excellence
• Doing the right thing
• Forward thinking