Canon EMEA
Project Manager - Service Specialist 12 Month Fixed-term contract
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Project Manager - Service Specialist 12 Month Fixed-term contract
Job Description
Own the integrated delivery plan across multiple workstreams; track milestones, dependencies and progress across stakeholders. Drive governance: prepare updates, steer actions, maintain RAID, and ensure clear ownership and drive actions through to completion. Coordinate cross-functional and cross-regional stakeholders (National/Regional Sales Organisations and central teams) to maintain alignment, pace and consistency of execution. Produce clear, decision-orientated status reporting and escalate risks/issues early to protect delivery timelines and outcomes. Support adoption and implementation readiness across markets, helping maintain momentum and reduce inconsistent execution risk. Maintain structured programme artifacts (plans, actions, RAID, key decisions) to ensure continuity and transparency during the maternity cover period. Work closely with team members, ensuring project-led activities are managed effectively while BAU ownership remains clear. Protect delivery outcomes by removing blockers, driving stakeholder engagement, and sustaining a strong execution cadence.
Responsibilities
Proven experience delivering complex programmes/projects with multiple workstreams and stakeholders in a matrix environment. Strong capability in governance, planning, scheduling, dependency management, RAID management and structured reporting. Confident stakeholder manager: able to drive alignment across markets/functions and keep delivery moving at pace. Experience supporting transformation / operational efficiency initiatives (ideally in service operations / customer support context). Highly organised, proactive and outcome-focused; able to manage competing priorities and protect timelines. Strong written and verbal communication skills with the ability to produce concise, decision-ready updates for leadership. Experience working across pan-EMEA / multi-market operating models and familiarity with service transformation topics such as remote resolution improvement and outsourcing / service desk operating models is desirable.
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Qualifications
Canon Core Behaviours
Drive for results Focus on the Customer Take ownership and accountability Act as a team player Shows courage and conviction People orientated Caring for self and others
Salary range is between £43,500-£51,500 depending on experience + 10% bonus and benefits.
About Us
At Canon, we’ve been inspiring people to capture and share their world for over 85 years. As a global leader in imaging and innovation, we’re driven by bold ideas, collaboration, and a commitment to making a positive impact.
With a strong presence across EMEA for over 60 years, our regional HQs in London and Amstelveen support operations in 120+ markets. We’re proud of our diverse, inclusive culture and our philosophy of Kyosei – living and working together for the common good.
Why Join Us?
Be part of a diverse, energetic team, joining 50+ nationalities at our EMEA HQ Enjoy hybrid working (3 days in office, 2 from home) Benefit from flexible hours, professional development, and a wide range of perks Minimum of 25 days of personal holiday per year with up to 5 days of available holiday purchase Access a competitive salary, wide-ranging benefits, a generous pension scheme and up to 38% discount on Canon products Be part of a company that values sustainability, inclusion, and your personal growth Great transport links- Elizabeth Line and Stockley Park low-cost Shuttle Bus and free parking on site
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If you’re visionary, innovative, and ready to make an impact – we’d love to hear from you.
With Canon, you'll get the support and encouragement you need to grow from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.
At Canon we have a clear vision: to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally.
Canon also has a strong commitment to sustainability, encompassed by our Kyosei philosophy of living and working together for the common good, focused on reducing our environmental impact and creating opportunities to make positive social contribution.
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