Experis UK
Project Manager - Strategic Remote Access
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Vacancy job title: Project Manager - Strategic Remote Access
Start Date: ASAP
Contract: 3 months (possibility of extension)
Location: London (Hybrid)
Job Description
We are seeking a highly skilled and delivery-focused Remote Access Project Manager to lead end-to-end implementation and optimization of remote access technologies across a complex, multi-domain enterprise environment. This role will oversee projects involving Azure Virtual Desktop (AVD), Zscaler, Operational Technology (OT), IoT ecosystems, and remote access enablement within FMCG / retail environments, including large-scale supermarket operations.
The successful candidate will be responsible for driving the delivery of secure, scalable, and high-performing remote access solutions, ensuring alignment with business needs, technology standards, and operational requirements. This role requires exceptional stakeholder management, strong governance discipline, and the ability to coordinate cross-functional engineering, security, and operational teams.
Key Responsibilities
- Lead the end-to-end delivery of remote access programmes, including Azure Virtual Desktop deployments, Zscaler integrations, and secure connectivity solutions across corporate and store environments.
- Define project scope, milestones, and delivery plans, ensuring alignment with enterprise architecture, security policies, and operational constraints.
- Coordinate with engineering, security, OT, and network teams to ensure seamless integration of AVD, Zscaler, and IoT/OT connectivity requirements.
- Oversee readiness assessments for remote access across retail and FMCG environments, including store networks, distribution centres, and operational technology platforms.
- Manage stakeholder expectations across technology, operations, retail leadership, and third-party vendors, ensuring clear communication and timely decision-making.
- Ensure remote access solutions meet performance, security, and compliance requirements, including identity, device posture, and network segmentation.
- Develop and maintain project documentation, including RAID logs, delivery plans, architecture alignment packs, and governance artefacts.
- Monitor project risks and dependencies, proactively identifying mitigation strategies and ensuring escalation paths are followed.
- Support change management and adoption activities, ensuring store colleagues, corporate users, and operational teams are prepared for new remote access capabilities.
- Collaborate with service management teams to ensure operational readiness, handover documentation, and support models are fully defined.
- Drive continuous improvement across remote access processes, tooling, and user experience.
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Essential Skills And Experience
- Proven experience as a Project Manager delivering complex infrastructure or remote access programmes in large enterprises.
- Deep expertise in Azure Virtual Desktop, including architecture, deployment, scaling, and operational considerations.
- Strong knowledge of Zscaler technologies, including ZIA, ZPA, and secure remote access patterns.
- Experience working with Operational Technology (OT) environments and understanding of the unique security and connectivity challenges they present.
- Understanding of IoT ecosystems, device onboarding, and secure connectivity patterns.
- FMCG or retail experience, ideally within supermarket or high-volume store environments.
- Strong stakeholder management skills, with the ability to influence senior leaders, technical teams, and operational stakeholders.
- Prince2, PMP, or equivalent project management accreditation.
- Excellent communication skills, with the ability to translate technical concepts for non-technical audiences.
- Demonstrated ability to manage multiple workstreams, dependencies, and cross-functional delivery teams.
- Strong understanding of identity, access, and security principles relevant to remote access and cloud-based environments.
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Desirable Skills
- Experience delivering remote access solutions across multi-domain Active Directory or hybrid identity environments.
- Familiarity with Entra ID, conditional access, and device compliance frameworks.
- Knowledge of network segmentation, zero trust principles, and secure access architecture.
- Experience working with store technology platforms, POS systems, handheld devices, or IoT sensors.
- Understanding of data governance, compliance, and audit requirements in regulated or retail environments.
- Exposure to automation, scripting, or API-driven configuration for remote access platforms.
- Experience working with third-party managed service providers in large-scale technology programmes.
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