Impression Recruitment
Project & Service Delivery Coordinator
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Job Title: Service & Project Delivery Coordinator
Location: Harrogate
Salary: £28,000 – £30,000 per annum
Hours: Monday – Friday, 9:00am – 5:30pm
Hybrid: 3 days per week working from home
Are you highly organised with excellent communication skills and a passion for delivering exceptional service? If so, this could be the perfect opportunity for you!
Our client is seeking a Service & Project Delivery Coordinator to join their growing team. This is an exciting opportunity to support the successful delivery of customer projects, coordinating activity between customers, suppliers and internal teams to ensure work is completed accurately and on time.
This role would suit a proactive and organised individual who thrives in a fast-paced environment and enjoys building strong relationships while delivering an outstanding customer experience.
Key Responsibilities Of The Service & Project Delivery Coordinator
- Coordinate the delivery of customer projects and services from initiation through to completion.
- Liaise with customers, suppliers and internal teams to ensure projects remain on track.
- Monitor project progress, proactively managing updates, risks, and escalations.
- Maintain accurate records and update internal systems with project information.
- Provide regular communication and progress updates to key stakeholders.
- Produce reports and complete administrative tasks to support project delivery.
- Ensure all work is completed within agreed service levels and internal processes.
- Identify opportunities to improve processes and contribute to continuous improvement initiatives.
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Experience Required
- Previous experience within a project coordination or service delivery role.
- Excellent communication and relationship-building skills.
- Strong organisational skills with the ability to manage multiple priorities.
- A proactive and customer-focused approach.
- High attention to detail and accuracy.
- Ability to work independently and collaboratively within a team.
- Competent using Microsoft Office packages including Word, Excel, and Outlook.
- Positive, professional, and highly motivated.
In return, the successful Service & Project Delivery Coordinator will benefit from a competitive salary of up to £30,000 per annum, excellent company benefits, ongoing training and development opportunities, a supportive working environment, and the opportunity to build a long-term career within a growing business. If this sounds like the opportunity you’ve been looking for, APPLY TODAY!
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Our Guarantee
Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match.
Here at Impression, we are committed to supporting the principles of equal opportunities and prohibit discrimination/harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.
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