Nottingham City Council
Project Support Officer (Parking Fleet and Transport Ops)

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Project Support Officer (Parking Fleet and Transport Ops)
Project Officer (2 Vacancies) – Innovation and Change Team (Parking Services)
Contract Type: Permanent Working Hours: Full-time, standard variable hours (typically 8.00 AM–4.00 PM), subject to service needs Worker Type: Hybrid Worker Salary: Starting at £32,597 (Level 1) rising to £35,412 (Level 4) per annum (pro rata for part-time, pay award pending) Location: Primarily home-based with in-person attendance at Council sites, meetings, site visits, training, conferences, and events as required
About the Role
We are recruiting for 2 permanent Project Officer positions within the Innovation and Change Team of Parking Services.
These specialist roles will provide project delivery support across a diverse and critical service portfolio, assisting with:
- Service improvement
- Monitoring and transformation
- Governance and financial stewardship
- Risk management and strategic delivery
Parking Services encompasses:
- Parking operations
- Workplace Parking Levy and Workplace Parking Charge
- Corporate Vehicle Hire
- Parking regulations and compliance
- Consultancy services (WPL Consultancy)
- Business transformation
The primary focus will be delivering high-impact, structured projects to ensure continuity, effective governance, and "tick-box compliance" for service priorities.
Key Responsibilities
As a Project Officer, you will:
- Support the planning, coordination, and delivery of projects across Parking Services’ portfolio
- Transform ideas into actionable work plans, ensuring clear structure and organisation
- Develop and deliver service improvement and change projects
- Prepare project documents: briefs, action logs, risk registers, progress reports, and updates
- Monitor project progress, risks, issues, actions, and benefits
- Collaborate with colleagues and stakeholders to gather data, solve problems, and resolve conflicts
- Assist in meetings, workshops, and project discussions
- Use data, evidence, and feedback to inform decision-making and drive continuous improvement
- Ensure projects meet time, cost, and quality expectations
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About You
We are seeking passionate, adaptable professionals with:
Essential Requirements
- Project support/execution experience (preferably in a change-focused environment)
- Strong skills in prioritisation, planning, and deadline management
- Excellent written and verbal communication (clarity and report-writing ability)
- Ability to work both independently and collaboratively, with a customer-first mindset
- A commitment to inclusive, results-driven service delivery
- Proven ability to solve problems using evidence, resilience under pressure, and flexibility to adapt
Helpful (but Not Essential) Experience
- Local government, parking, transport/logistics, regulation/compliance, or customer service
- Business improvement, project management methodologies (Agile, PRINCE2 or similar)


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Key Attributes
- "Parking expertise not required" – instead, you should bring:
- Structure and organisation
- Curiosity and growth mindset
- Resilience to manage competing priorities
Why Nottingham City Council?
We aim to build an innovative, inclusive workplace where engagement and development are core values.
Benefits
- 26 days annual leave (33 days after 5 years) + all public holidays
- 17.9% employer pension contribution
- Smart Working policies to balance life and career
- Employee Assistance Programme and health benefits
- Discounted Memberships to local gyms, cinemas, shopping outlets
Additionally:
- Access to a diverse, progressive team culture
- Fair and inclusive recruitment with proactive safeguarding for underrepresented groups
- Opportunities to discuss flexible work arrangements
We welcome applications from: ✔ Minority Ethnic communities ✔ LGBTQ+ individuals ✔ Disability/accessibility needs
Next Steps
- View the full job description here.
- Email: robin.radford@nottinghamcity.gov.uk | Tel: 07483 496475 for informal enquiries
- Closing date: 17th July 2026
- We may close early – apply ASAP
- Interviews: Week commencing 10th August 2026
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