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Nottingham City Council

Project Support Officer (Parking Fleet and Transport Ops)

Nottinghamshire
£35.4k/yr
Posted 2 days ago
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Project Support Officer (Parking Fleet and Transport Ops)

Project Officer (2 Vacancies) – Innovation and Change Team (Parking Services)

Contract Type: Permanent Working Hours: Full-time, standard variable hours (typically 8.00 AM–4.00 PM), subject to service needs Worker Type: Hybrid Worker Salary: Starting at £32,597 (Level 1) rising to £35,412 (Level 4) per annum (pro rata for part-time, pay award pending) Location: Primarily home-based with in-person attendance at Council sites, meetings, site visits, training, conferences, and events as required


About the Role

We are recruiting for 2 permanent Project Officer positions within the Innovation and Change Team of Parking Services.

These specialist roles will provide project delivery support across a diverse and critical service portfolio, assisting with:

  • Service improvement
  • Monitoring and transformation
  • Governance and financial stewardship
  • Risk management and strategic delivery

Parking Services encompasses:

  • Parking operations
  • Workplace Parking Levy and Workplace Parking Charge
  • Corporate Vehicle Hire
  • Parking regulations and compliance
  • Consultancy services (WPL Consultancy)
  • Business transformation

The primary focus will be delivering high-impact, structured projects to ensure continuity, effective governance, and "tick-box compliance" for service priorities.

Key Responsibilities

As a Project Officer, you will:

  • Support the planning, coordination, and delivery of projects across Parking Services’ portfolio
  • Transform ideas into actionable work plans, ensuring clear structure and organisation
  • Develop and deliver service improvement and change projects
  • Prepare project documents: briefs, action logs, risk registers, progress reports, and updates
  • Monitor project progress, risks, issues, actions, and benefits
  • Collaborate with colleagues and stakeholders to gather data, solve problems, and resolve conflicts
  • Assist in meetings, workshops, and project discussions
  • Use data, evidence, and feedback to inform decision-making and drive continuous improvement
  • Ensure projects meet time, cost, and quality expectations

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About You

We are seeking passionate, adaptable professionals with:

Essential Requirements

  • Project support/execution experience (preferably in a change-focused environment)
  • Strong skills in prioritisation, planning, and deadline management
  • Excellent written and verbal communication (clarity and report-writing ability)
  • Ability to work both independently and collaboratively, with a customer-first mindset
  • A commitment to inclusive, results-driven service delivery
  • Proven ability to solve problems using evidence, resilience under pressure, and flexibility to adapt

Helpful (but Not Essential) Experience

  • Local government, parking, transport/logistics, regulation/compliance, or customer service
  • Business improvement, project management methodologies (Agile, PRINCE2 or similar)

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Key Attributes

  • "Parking expertise not required" – instead, you should bring:
    • Structure and organisation
    • Curiosity and growth mindset
    • Resilience to manage competing priorities

Why Nottingham City Council?

We aim to build an innovative, inclusive workplace where engagement and development are core values.

Benefits

  • 26 days annual leave (33 days after 5 years) + all public holidays
  • 17.9% employer pension contribution
  • Smart Working policies to balance life and career
  • Employee Assistance Programme and health benefits
  • Discounted Memberships to local gyms, cinemas, shopping outlets

Additionally:

  • Access to a diverse, progressive team culture
  • Fair and inclusive recruitment with proactive safeguarding for underrepresented groups
  • Opportunities to discuss flexible work arrangements

We welcome applications from: ✔ Minority Ethnic communities ✔ LGBTQ+ individuals ✔ Disability/accessibility needs


Next Steps

  • View the full job description here.
  • Email: robin.radford@nottinghamcity.gov.uk | Tel: 07483 496475 for informal enquiries
  • Closing date: 17th July 2026
  • We may close early – apply ASAP
  • Interviews: Week commencing 10th August 2026

Technical support issues? Contact the Employee Service Centre. Terms & Conditions apply.

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Skills

Project Delivery
Service Improvement
Communication
Problem Solving
Data Analysis
Teamwork
Organizational Skills
Time Management

Location

Nottinghamshire, England, United Kingdom

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