iamproperty
Property Completions Specialist
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Property Completions Specialist
About iamproperty
We founded iamproperty to do the things no one else was doing, but we’ve grown because we have the best people. It’s our team who drive our success and help make our culture unique, creative, and filled with personality.
With over half our staff working remotely, location is not an issue either. Hiring people from all over the country has enabled us to broaden our reach, further adding to our diverse mix of teammates.
We currently have over 750 talented members of staff who share one vision, working together to transform the property industry and helping our Partner Agents succeed!
From CRM and auction to compliance, onboarding and conveyancing, our solutions work behind the scenes to give agents choice and control. We’re already working with over 6,000 UK Estate Agency branches to accelerate their success today, with a market leading ecosystem of solutions that ensures they have everything they need to manage their business, team and clients.
What can we offer you?
We’re proud to offer a benefits package that supports our team in work and life. From enhanced flexibility and working from anywhere to your birthday off, an annual wellbeing allowance and our own discounts portal
- Private Counselling with a weekly confidential helpline available
- Simplyhealth private healthcare plan
- £150 Wellbeing Allowance per year
- Working elsewhere policy (4 weeks per year)
- Buy and sell annual leave scheme (upto 3 days per year)
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What will you be doing as a Completions Specialist (Sales Progressor)
As a Completions Specialist you play a vital role in our business, proactively progressing property auction sales through to completion. You will be responsible for delivering completions within the required timeframes whist also providing an excellent customer service to buyers, vendors and Estate Agents.
What you'll be doing:
- You will take ownership of a caseload of property transactions (approx 65-70), driving files through to completion with a proactive mindset, consistently achieving monthly completion targets and agreed timescales.
- Build strong relationships with buyers, sellers, estate agents, solicitors, and branch colleagues, maintaining meaningful contact every 7 days and proactively identifying solutions to keep transactions progressing and deadlines on track.
- Prioritise telephone communication over email, delivering high-quality introductory calls as soon as possible following allocation, and achieving your quality talk time target each day.
- Provide clear, professional updates to all stakeholders, ensuring excellent customer service, effective communication, and early escalation of any risks or issues that may impact completion.
- Maintain accurate and detailed records, and quality notes each day.
- Demonstrate accountability, resilience, and a commitment to service standards, including promptly reporting any Anti-Money Laundering concerns in accordance with company procedures.
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What we're looking for:
- Previous experience within estate agency, conveyancing, or a fast paced property sales progression environment is prefered.
- A proactive, self-motivated and passionate individual with a strong work ethic, excellent organisational skills, and the ability to manage a busy workload.
- A confident and vocal communicator who can quickly build rapport and is comfortable challenging constructively when required to drive progress.
- A results-driven, problem solver who thrives under pressure, and enjoys working towards targets.
- Strong negotiation and stakeholder management skills with the confidence to influence outcomes.
Next Steps
We would love to hear from you if you are interested in this opportunity! Once you have clicked apply and submitted your application, if successful, a member of the Recruitment team will be in touch to chat more!
We encourage people of all backgrounds, identities and abilities to apply. We are committed to creating an accessible and inclusive experience for all candidates —if you need any reasonable adjustments to support your application or interview process, just let us know how we can help!
Thank you for the initial interest in joining iamproperty and we wish you luck moving forward in your application process!
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