Crew Clothing Company
Property Coordinator
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Property Coordinator
Kingston-on-Thames (4 days in office, 1 day from home)
37.5 hours per week
Crew Clothing Company was founded in Salcombe in 1993. Today Crew is a great British brand, and our success lies in our authentic passion for producing great looking, well-made clothes. We now have more than 130 stores and a thriving website, and the business continues to grow.
Our people are at the heart of our company. With a passion for exceptional service, and a love for our product, our team is dedicated to offering the best customer experience – nothing is too much trouble.
Purpose Of The Role
To support the business by developing and managing a multi-disciplinary property function covering acquisitions, disposals, renewals, maintenance, construction and estate management. Ensure to drive business performance, profitability and manage all statutory obligations.
Responsibilities
Acquisitions
- Identifying and procuring a pipeline of new sites ensuring their quality will embrace both business and brand;
- Identifying and negotiating potential sites, working with retained and non-retained agents as well as landlords and developers to create new site opportunities
- Seeking off market opportunities proactively through own enquiries;
- Undertaking site visits throughout the UK, review and appraise suitable opportunities and negotiate and agree possible terms;
- Ensure all sites secure all necessary consents – licensing planning, etc.
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Maintenance
- Deliver a well maintained environment for customers and employees and provide a customer forward service for the existing estate;
- Having responsibility for the tender, mobilisation and management of contractors for both hard and soft services, setting KPIs and SLAs and monitoring their performance against set criteria
- Developing and implementing a reactive maintenance and preventative maintenance programme;
- Agreeing rates and service level agreements with all contractors;
- Managing the in-house system from work being logged through to sign off of work completed;
- Ensuring all work and maintenance are in line with brand design standards;
- Providing management reports and KPI reports to the business;
- Ensuring planned maintenance visits and statutory testing is in place.
Estate Management
- Proactively manage the existing portfolio to deliver value;
- Proactively manage the extensive lease expiry program including managing the store closure process upon exit;
- To oversee the negotiation and management of rent reviews and lease renewals (including the documentation of nil uplift reviews), in line with strict performance targets, managing external consultants where necessary;
- Proactively manage the estate for opportunities to re gear leases where commercially appropriate;
- Manage dilapidations claims aggressively challenging these to secure the best possible settlement and ensuring dilapidation costs are minimised;
- Manage the groups’ legal advisors on lease renewals through conveyancing and litigation process and stay abreast of changes in legislation;
- Regular store/ town visits to identify issues and keep abreast of developments.
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Key Skills & Experience
- Ideal 3+ years’ experience in a Property role or similar with both strategy and commercial experience
- Strong knowledge of retail market & property
- Strong literacy and numeracy skills
- Good communication skills and high attention to detail
- Sound skills and understanding of basic Microsoft Office Productivity Suite (Word, Excel)
- Ideal IWFM, IOSH or NEBOSH qualification
Skills
Property Management
Property Maintenance
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