Property Maintenance Apprentice

About the Role

You will develop skills and knowledge within property maintenance while completing various domestic trades at a basic level, which include bricklaying, carpentry, electrics, plumbing.

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What You'll Do at Work

• Assist in delivering efficient, professional repairs, servicing and installation work, providing high-quality service and improving resident satisfaction.
• Provide a professional domestic trade services to residents ensuring internal and external work sites are adequately protected, respecting customer privacy and property and safety whilst ensuring a high level of customer service is delivered.
• If responsible for a Hyde van, perform routine maintenance checks on vehicles, reporting defects, accidental damage, or loss of property in accordance with standard procedures.
• Assist with maintaining and monitoring the supply, stock, and use of gas engineering and plumbing trade materials, ensuring only quality materials are utilised for any repair work undertaken enhancing the standard level of properties and service the Hyde Group offers customers.
• Exercise and promote the highest levels of duty, care, and safety within all working environments to minimise any exposure to risk for all Hyde Group employees, properties, and customers.
• Communicate effectively to our residents in their homes and demonstrate excellent customer care skills.
• Assist and learn, training alongside qualified gas engineers in the delivery of works such as boilers, pipework, radiators and heating systems and day to day responsive repairs maintenance.
• Learn, understand, and adhere to all safe systems of work Health and Safety requirements, policies, risk management guidelines to always ensure safe working procedures.
• Always wearing personal protective equipment (PPE).
• Ensure any tools or machinery are operated following approved safety instructions/regulations. Report any accidents occurring or dangerous incidents and near misses promptly to both Health & Safety and other relevant Managers.
• Report any accidents occurring or dangerous incidents promptly to both Health & Safety and other Managers.
• Demonstrate appropriate behaviours to ensure that an excellent service delivery is maintained in all aspects of the role.
• Demonstrating professional representation of the company through appropriate professional behaviours.
• Apply all knowledge, behaviours and skill attributes being achieved during the apprenticeship to your role at work.
• Adhere to all Hyde Groups policies and procedures.

Where You'll Work

Unit 4a Kenwood Business Park, New Lane
Havant
PO9 2NT

Apprenticeship Details

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training Provider
CITY OF PORTSMOUTH COLLEGE

Training Course
Property maintenance operative (level 2)

Understanding apprenticeship levels (opens in new tab)

What You'll Learn

Course Contents

• Plan the sequence of work required to carry out routine property maintenance operations.
• Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
• Comply with statutory health and safety regulations and requirements.
• Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
• Comply with key regulatory and legislative requirements, including building regulations.
• Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
• Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
• Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
• Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
• Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
• Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
• Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
• Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
• Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
• Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
• Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
• Perform flooring repairs, including setting out, surface preparation and cutting obstacles.
• Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
• Select and use technical literature and other sources of information and data to address property maintenance problems.
• Record and report information, using digital and written techniques.
• Inspect own work, ensuring it is delivered to the given specifications.
• Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
• Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
• Provide customer feedback whilst maintaining customer service.
• Escalates issues beyond their level of competence and authority.
• Plan the sequence of work required to carry out routine property maintenance operations.
• Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
• Comply with statutory health and safety regulations and requirements.
• Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
• Comply with key regulatory and legislative requirements, including building regulations.
• Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
• Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
• Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
• Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
• Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
• Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
• Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
• Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
• Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
• Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
• Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
• Perform flooring repairs, including setting out, surface preparation and cutting obstacles.
• Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
• Select and use technical literature and other sources of information and data to address property maintenance problems.
• Record and report information, using digital and written techniques.
• Inspect own work, ensuring it is delivered to the given specifications.
• Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
• Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
• Provide customer feedback whilst maintaining customer service.
• Escalates issues beyond their level of competence and authority.