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Property Maintenance Apprentice at Hyde housing
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Assist in the delivery of an efficient, flexible, professional responsive repair and void service, delivering quality repairs for customers and enhancing our levels of satisfaction with Hyde residents.
Develop the skills and knowledge to function effectively within the property maintenance area of the business whilst completing a full electrical apprenticeship to work in line with Electrical and HSE regulations and obtain full electrical qualifications.
Responsibilities
- Support a professional spectrum of diverse property maintenance services to residents ensuring internal and external work sites are adequately protected, respecting customer privacy and property and safety whilst ensuring a high level of customer service is delivered
- If responsible for a Hyde van, perform routine maintenance checks on vehicles, reporting defects, accidental damage, or loss of property in accordance with standard procedures
- Maintain and monitor the supply, stock, and use of trade materials, ensuring only quality materials are utilised for any repair work undertaken enhancing the standard level of properties and service The Hyde Group offers customers
- Exercise and promote the highest levels of duty, care, and safety within all working environments to minimise any exposure to risk for all Hyde Group employees, properties, and customers
- Communicate effectively to our customers in their homes and demonstrate excellent customer care skills
- Assist and learn, training alongside qualified property maintenance operatives in the delivery of works such as remedial works and responsive repairs maintenance
- Learn, understand, and adhere to all safe systems of work Health and Safety requirements, policies, risk management guidelines to always ensure safe working procedures. Always wearing personal protective equipment (PPE)
- Ensure any tools or machinery are operated following approved safety instructions/regulations. Report any accidents occurring or dangerous incidents and near misses promptly to both Health & Safety and other relevant Managers
- Report any accidents occurring or dangerous incidents promptly to both Health & Safety and other relevant Managers
- Demonstrate appropriate behaviours to ensure that an excellent service delivery is maintained in all aspects of the role
- Demonstrating professional representation of the company through appropriate professional behaviours
- Apply all knowledge and skills being achieved during the apprenticeship to your role at work
- Adhere to all Hyde Groups policies and procedures
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Requirements
- GCSE in: English (grade 4), Maths (grade 4)
- Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you know.
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Applicants must have lived in the UK, Europe Switzerland, or Gibraltar for 3 years or more, and have proof of residency
- If an international candidate they must have a visa for the duration of the qualification.
Benefits
- Discretionary performance based annual bonus scheme.
- Employee health appointment reimbursement scheme.
- Potential future pay increase with apprenticeship progression.
- High success rate for transitioning apprentices into permanent roles upon successful completion of the apprenticeship.
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Application Process
- Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
- Training provider: CAPITAL CITY COLLEGE GROUP
- Training course: Property maintenance operative (level 2)
- The reference code for this apprenticeship is VAC2000037564.
About The Hyde Group
For almost 60 years, we’ve been here for the good of our customers. We do this by providing affordable homes, maintaining and investing in them, and building genuinely affordable homes too. Making sure people have a safe, affordable, and comfortable home to be proud of is what drives us, and underpins our vision of a great home for everyone. We also provide a wide of community services and spaces, bringing people and communities together, and offering support where people need it with our partners. We’re part of the Hyde Group, a collection of organisations committed to providing great homes, services, and supporting the communities we serve. Together, we own or manage around 125,000 homes, making us one of the largest and most diverse housing and community services providers in the country. We provide neighbourhood services to around 350,000 homes across the country.
https://www.hyde-housing.co.uk
Contact
- CAPITAL CITY COLLEGE GROUP
- Bijal Gor
- Bijal.Gor@capitalcct.ac.uk
- 02078325000
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