Property Maintenance Apprentice

This apprenticeship offers the opportunity to develop the skills and knowledge needed to work effectively within property maintenance.

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

Responsibilities

• Assist in the delivery of an efficient, flexible, professional responsive repair and void service, delivering quality repairs for customers and enhancing our levels of satisfaction with Hyde residents
• Develop the skills and knowledge to function effectively within the property maintenance area of the business whilst completing a full gas engineering apprenticeship
• Demonstrate teamwork, provide a professional spectrum of diverse property maintenance services to residents ensuring internal and external work sites are adequately protected, respecting customer privacy and property and safety whilst ensuring a high level of customer service is delivered
• Assist and learn, training alongside qualified property maintenance in the delivery of works such as tiling and flooring, plastering, electrics, carpentry brickwork, painting, and day to day general maintenance responsive repairs

Adhere to our Hyde values:

• Customer Driven
• Collaborative
• Inclusive
• Innovative

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Requirements

• GCSE in Maths and English (grade Grades 4-9 (A*- C))
• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
• Full driving licence. Drivers with no driving penalties, will be allocated with a Hyde van after passing their 6-month probation
• Apprentices will be required to travel to a Hyde office for transport to sites, visiting customers’ homes in various locations
• Working within a 10-mile radius from Rochester in Kent, with the possibilities of occasionally traveling to South London

What you'll learn:

• Plan the sequence of work required to carry out routine property maintenance operations.
• Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
• Comply with statutory health and safety regulations and requirements.
• Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
• Comply with key regulatory and legislative requirements, including building regulations.
• Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
• Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
• Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
• Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
• Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
• Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
• Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
• Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
• Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
• Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
• Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
• Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
• Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
• Select and use technical literature and other sources of information and data to address property maintenance problems.
• Record and report information, using digital and written techniques.
• Inspect own work, ensuring it is delivered to the given specifications.
• Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
• Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
• Provide customer feedback whilst maintaining customer service.
• Escalates issues beyond their level of competence and authority.