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The Hyde Group

Property Maintenance Contract Manager

London
£55.5k – £64k/yr
Posted 1 day ago
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London Bridge - covering South London postcode areas

£55,500 to £64,000

Successful candidate will undergo a basic DBS check

Hyde is looking for a Property Maintenance Contract Manager to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development.

As a Property Maintenance Contract Manager at Hyde, you will lead the delivery of customer-focused, value for money maintenance and improvement works across our homes. You will manage contractors, consultants and directly employed teams to ensure services are delivered safely, efficiently and in line with contractual performance expectations.

Key Duties

  • Lead the delivery of high-quality maintenance services, ensuring internal teams, contractors and consultants meet contractual and key performance expectations.
  • Manage, motivate and support teams and suppliers to deliver high-performing, value for money services that meet customer needs and Hyde’s Service Promise.
  • Oversee contract management, including setting challenging KPI targets, monitoring performance and taking action where standards are not being met.
  • Maintain effective systems and processes to ensure robust performance information is accurate, up to date and readily available.
  • Manage budgets, support resident engagement, keep customers safe and identify opportunities to improve service and financial performance.

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Why Join Hyde?

Hyde is part of the Hyde group one of the UK’s leading housing providers, managing and owning around 120,000 homes nationwide. We’re committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference.

As a Property Maintenance Contract Manager we’re seeking someone who can bring:

  • Proven experience in contract management, property maintenance or client service delivery management.
  • Strong leadership, communication and stakeholder management skills.
  • A proactive mindset and passion for delivering safe, customer-focused and value for money services.
  • The ability to interpret performance data, manage budgets, engage residents and drive continuous service improvement.

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The Benefits Of Joining Hyde

  • Excellent pension scheme
  • Generous holiday allowance
  • Life assurance
  • Award-winning flexible benefits platform
  • Support for learning and career development
  • Hybrid working options available

Diversity, Inclusion & Accessibility

Equity, diversity and inclusion are central to life at Hyde. We’re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful.

As a Disability Confident Employer, we’re committed to providing reasonable adjustments throughout the recruitment process and beyond.

We reserve the right to close this advert early if a suitable candidate is identified.

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Skills

Contract Management
Property Maintenance
Client Service Delivery Management
Leadership
Communication
Stakeholder Management
Performance Data Interpretation
Budget Management
Resident Engagement
Service Improvement

Location

London, England, United Kingdom

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