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Property Management Apprentice
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Property Management Apprentice
This apprenticeship offers a unique opportunity to gain a broad and practical understanding of the property industry, working closely with both the property management team and the Managing Director.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
No two weeks will be the same, but the role will involve a mix of office-based analysis, coordination, and on-site experience.
- You will support the team in delivering their property management objectives across a portfolio of commercial and residential assets.
- This will include liaising with managing agents to resolve day-to-day issues, coordinating maintenance requirements, and obtaining and reviewing quotes from contractors.
- A key part of the role will be analysing expenditure across the portfolio – identifying trends, inefficiencies, and opportunities to improve performance.
- You will be encouraged to think commercially about how assets are managed and where value can be added.
- Regular site visits will form part of the role, helping you build a detailed, practical understanding of buildings, maintenance challenges, and future development potential.
- There will also be exposure to wider business activities, including business development initiatives. This may include supporting the growth of Malins Private Client, with opportunities such as helping to establish and manage a dedicated Instagram presence.
Where you'll work
UNIT 7
HORIZON BUSINESS PARK
1 BROOKLANDS ROAD
WEYBRIDGE
KT13 0TJ
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BROOKLANDS COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
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- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals.
- Makes recommendations for improvements and present solutions to management.
- Drafts correspondence, writes reports and able to review others' work.
- Maintains records and files, handles confidential information in compliance with the organisation's procedures.
- Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation.
- Demonstrates ability to influence and challenge appropriately.
- Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
- Uses the most appropriate channels to communicate effectively.
- Demonstrates agility and confidence in communications, carrying authority appropriately.
- Understands and applies social media solutions appropriately.
- Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard.
- Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
- Is able to review processes autonomously and make suggestions for improvements.
- Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
- Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
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- Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
- Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
- Manages resources e.g. equipment or facilities.
- Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
- Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report.
- Plans required resources to successfully deliver projects.
- Undertakes and leads projects as and when required.
Training schedule
The training will include 4 days in the office working with the team and a day's release at Brooklands Technical College Weybridge site working with a specialised tutor.
Essential qualifications
A Level in: Any (grade B)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
About this employer
The Malins Group is a privately owned, family-run property investment and development company with a substantial portfolio of commercial, residential, and mixed-use assets across the South East.
The business manages approximately 750 units and takes a hands-on, long-term approach to asset management, investment, and development. Operating in a fast-paced environment, the company is actively involved in all aspects of the property lifecycle - from acquisition and management through to refurbishment and development.
Company benefits
- The opportunity to become part of the permanent Malins team when the apprenticeship is finished.
- Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- A permanent role in The Malins Group team
Contact Information
The contact for this apprenticeship is:
BROOKLANDS COLLEGE
Lauren Atkins MD
Lauren@malinsgroup.co.uk
The reference code for this apprenticeship is VAC2000031075.
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