Property Personnel
Property Management Assistant
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Property Management Assistant
Property Management Assistant
Location: Westminster Salary: £28,000 - £32,000 per annum (depending on experience) Working Hours: Monday to Friday
Our client is part of a private family office with extensive experience in investment and asset management within the UK property sector. Known for their long-term strategic approach, they seek a Property Management Assistant to join their team.
Ideally, you will have experience in a residential property management or lettings team, though transferable skills and a strong attitude can also be successful. This role requires excellent customer service and communication skills to uphold their high standards in property management.
Key Responsibilities
- Assist Asset Managers with the administration of the property portfolio
- Draft new tenancy agreements and renewal agreements in the administrator’s absence
- Conduct 6-month routine property visits for London and Greater London properties
- Organise Energy Performance Certificates (EPCs), electrical checks, gas certificates, and annual boiler servicing
- Manage applications for new residential addresses
- Collect ad hoc meter readings when required
- Maintain and update the online parking management system (iPermit)
- Assist with registration of properties/tenants on the Veterinary Osteopathic Association (VOA) website and track related correspondence
- Register new property addresses
- Conduct bimonthly building visits to collect post and inspect communal areas
- Perform general administrative tasks, including:
- Booking couriers
- Organizing document filing and saving on the shared drive
- Maintaining records such as filing and tenancy schedules
- Produce weekly debt reports
- Apply for new residential bin containers and report collection issues to the council
- Review property licence regulations across boroughs and apply/renew related licences
- Draft rent increase letters on behalf of property managers
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Essential Requirements
- Previous experience in a property management assistant or lettings administration role (preferred but not mandatory)
- Strong experience managing/supporting high-end clients
- Outstanding written and verbal communication skills
- Exceptional customer service ethos
- Ability to prioritise workloads effectively and plan ahead
- Strong teamwork mindset
- High attention to detail and accuracy
Compensation Package
- Salary: £28,000 - £32,000 per annum (depending on experience)
- Holiday Entitlement: 23 days increasing to 25 days after two years
- Pension Scheme: Company-matched pension scheme (up to 5%)
- Life Insurance/Death in Service: Available after probation
- Healthcare Scheme: Company health insurance after three years of service
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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