haart
Property Manager
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Property Manager
Property Manager - Nottingham
We are seeking an experienced Property Manager to join our team in Nottingham. The ideal candidate will bring extensive, hands-on experience in private residential property management, with a proven track record of:
- Driving operational excellence
- Maximising asset value
- Building strong tenant and stakeholder relationships
This role is suited to a highly organised professional who thrives in a fast-paced environment and consistently delivers outstanding results.
Benefits
Compensation
- £27,800 to £33,500 OTE (Excised Taxable Earnings)
- Base salary: £20,000–£27,500
- Additional earnings through an uncapped commission scheme (£6,000+ expected)
Work Arrangements
- Full-time 08:30–18:00 (weekdays)
- One Saturday per month (09:00–17:00) with a day-in-lieu
Additional Benefits
- Company car
- Career progression opportunities
- Company smartphone (for role-related tasks)
- Industry-leading training, including:
- Three-day immersive program at the Spicerhaart Learning & Development Centre
- Purpose-built facility
- One-to-one and group training with industry experts
- Fully-paid hotel stay included*
- All meals provided (breakfast, lunch, evening meal)
- Three-day immersive program at the Spicerhaart Learning & Development Centre
- 24/7 Employee Assistance Programme (mental health, legal support, etc.)
- Annual eye care coverage
- £500 referral bonus per successful employee referral
- 30 days annual leave* (including bank holidays / day-in-lieu for bank holiday work)
- Company Pension Scheme
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Responsibilities
As a Property Manager at haart Estate Agents (Nottingham), you’ll:
-
Generate lettings business:
- Attend inspection viewings and property inspections
- Negotiate tenancy renewals/extensions with tenants and landlords
-
Daily property management tasks:
- Coordinate maintenance and repair with contractors
- Triangular inspections including images, video walkthrough, e-ticketing
- Schedule check-ins/outs with full inventory reports
- Monitor and report property condition, tenant feedback, and market trends
-
Tenant Relations:
- Handle complaints and enquiries promptly
- Manage deposit returns and deposit disputes
- Mitigate rental arrears and process financial services requests
- Process eviction requests where necessary
-
Regulatory Compliance:
- Ensure all legal health and safety requirements are met
- Conduct property risk reviews and maintain digital records
Skills & Experience
Experience
- Minimum 1+ year of direct experience in a Property Manager or lettings-sales support role
- Proven expertise in landlord-tenant relationships, diplomatic negotiations, and tenant retention
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Key Competencies
- Customer service excellence with an inquiry-first mentality
- Strong telephone manner and adaptability
- Proficiency in train-centric CRM systems (e.g. Naas or Episerver LMS)
- Ability to prioritise a high volume of operational tasks with precision
Driving Requirements
- Full UK manual driving licence only (no UK automatic driver’s licence accepted)
Finer Details
Requirements for Progression
To apply, you must:
- Hold a valid Full UK Driving Licence
- Have legal right to live/work in the UK
Evidence Required
- Copy of passport/birth certificate (proof of identity)
- Proof of UK address (e.g. utility bill)
- National Insurance Number
- Proof of driving licence for car eligibility
Additional Notes
Diversity Commitment
Spicerhaart is an equal opportunity employer. We welcome applications from all backgrounds and will accommodate reasonable accommodations for candidates with disabilities/special needs.
*Notes
* Subject to additional policy terms (e.g., travel distance, eligibility). Appeals process available via Talent Team on 01257441037.
For accountability contact our Talent Team:
📱 02037392316 | 🌐 www.haart.co.uk
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