Rendall & Rittner
Property Manager
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PROPERTY MANAGER
Rendall & Rittner
Competitive
Home Based (London/Essex based portfolio)
Role Overview
You will manage a focused portfolio of eight residential developments across London and Essex. These are small to medium sized leasehold blocks, where you’ll take ownership of day-to-day operations, from building compliance and planned maintenance to contractor oversight, client reporting, and resident experience.
You’ll be the trusted point of contact for clients and residents, balancing the practicalities of safe, well-run buildings with clear communication and proactive solutions. You’ll be supported by an Assistant Property Manager, and you’ll also oversee ground rent administration for two Birmingham assets (Brindley House and Islington Gates), where responsibilities are limited to ground rent only.
ROLE EXPECTATIONS
Most days, you’ll be coordinating maintenance and compliance actions, progressing works with contractors, responding to resident and client queries, and keeping accurate records. You’ll plan and track budgets, prepare reports, and complete site visits to ensure standards are consistently high and issues are resolved before they escalate.
What Success Looks Like
- Residents feel listened to, informed, and satisfied, reflected in positive feedback and low complaint volumes.
- Buildings meet or exceed compliance requirements, with clear audit trails and zero unresolved high-risk actions.
- Service charge budgets are well managed, with timely reporting and variance control throughout the year.
- Clients trust your advice and see steady improvements in building condition, value, and experience.
- Contractors are well briefed, accountable, and deliver works on time, to standard, and within budget.
- Issues are anticipated and resolved early, with clear communication and well-prioritized action plans.
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How You'll Spend Most Of Your Time
- Coordinating reactive and planned maintenance, instructing and managing contractors.
- Owning compliance tasks, risk assessments, and follow-up actions, ensuring accurate records.
- Handling resident and client communications, resolving queries, and providing updates.
- Preparing and monitoring budgets, purchase orders, invoices, and monthly/quarterly reports.
- Conducting regular site inspections, producing action lists, and driving resolutions.
- Liaising with managing agents, freeholders, and other stakeholders to keep everything moving.
Who This Role Is For
- You’re a proactive property manager who enjoys owning outcomes and keeping promises.
- You communicate clearly, set expectations early, and follow through with practical solutions.
- You’re organized under pressure, prioritizing well across multiple sites and stakeholders.
- You build strong relationships with residents, clients, and contractors alike.
- You care about safe, compliant buildings and the small details that create a great resident experience.
Experience That Helps
- Experience managing residential leasehold blocks and understanding service charge budgets.
- Knowledge of building compliance, health and safety, and Section 20 consultation.
- Confidence reviewing contracts, scopes, and quotes, and driving contractor performance.
- Proficiency with property management systems, reporting, and Microsoft Office.
- Comfortable travelling for site inspections across London and Essex.
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What We Offer
- Competitive salary, aligned to experience
- Discretionary bonus
- 25 days holiday plus bank holidays
- Private medical insurance, life assurance, and enhanced family leave
- Fully funded training and professional development
- Paid sabbaticals as a loyalty reward
- Pension scheme and employee assistance programme
- Discounts across travel, retail, fitness, and entertainment
About Rendall & Rittner
Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent, and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.
We are people-led and technology-enabled, investing heavily in our teams, systems, and continuous improvement. Our standards are recognized through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.
How We Hire
- Initial conversation with our talent team
- Interview focused on your approach to leasehold block management, stakeholder communication, compliance, and budgeting, with scenario-based problem solving
We aim to complete the process within two to three weeks and communicate clearly throughout.
INTERESTED?
Apply with your CV.
All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Appointment is subject to a valid DBS check.
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