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About the Role
We are seeking an ambitious and dedicated Senior Property Manager to join our Residential Lettings Team based in our Bath office. This is a pivotal role where you will contribute to our growth and development. You will manage a portfolio of let properties throughout the entire rental process, from inventory and schedule of condition (check-in) to tenancy termination (check-out), ensuring all departmental targets are met.
Team Overview
The post holder will join a team of 7 within our sales and lettings office in Bath. The lettings team includes the Head of Lettings, a Senior Lettings Negotiator, a Senior Property Manager, and a tenancy administration Coordinator. This established team is known for its friendliness, expertise, and knowledge. We also offer various social activities, such as after-work drinks, to enhance team relationships.
Benefits
We offer a highly competitive salary package which includes a fantastic benefits package which could include one day a week working from home and on-site parking. We also offer a variety of flexible benefits allowing you to choose those that suit your personal circumstances including, health cash plans, cycle to work scheme, and so on!
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Main Tasks
- Administer the management of let residential properties to include efficient and correct handling of problems arising during the tenancy, managing any repairs, overseeing check-ins and check-outs and negotiating deposit returns.
- Conduct 6-monthly inspections of all properties, advising Landlords of any changes or issues arising. Promptly notifying tenants of any areas where action is required.
- Manage the relationship with the landlord, including reporting maintenance and accounts matters.
- Identify and recommend need for property upgrades and refurbishment, organising any between tenancy work, including that arising from dilapidations to allow for a timely re-let to maximise Landlord’s income.
- Maintain a working knowledge of compliance information.
- Assist in the management of properties owned by portfolio landlords, ensuring that their specific requirements, investment goals, and compliance standards are met.
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What Will It Take to Be Successful?
To be successful in this role, you will have:
- Proven knowledge of the property industry gained from a previous role in property management.
- A professional manner and excellent customer service skills at all times.
- Strong administrative and good organisational skills.
- The ability to take the initiative in a confident and personable manner.
- Be a strong team player with good interpersonal skills.
- Numerate with excellent written and verbal communication along with fine attention to detail.
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