UniLodge Living Group
Property Manager Operations (Hall Manager) - University Hall
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Property Manager Operations (Hall Manager) - University Hall
Full-Time position Join our growing company! Located in Christchurch, NZ
We are seeking a Property Manager – Operations | Kaitātai to oversee our University Hall within the University of Canterbury, operated by UniLodge. This role will oversee the running of one of our largest catered first year student halls of residence. If you have previous operational management experience working within complex environments, business development and delivering accommodation with additional experience or interest in working with students, then this is the role for you!
About The Role
Full Time position - 40hrs per week (with some after hours and weekend work required at times) Reporting to the General Manager Portfolio and managing a diverse group of 24/7 operating staff Be a member of the first response team and attend to critical incidents outside of office hours Manage the day-to-day operations including the provision of superior customer service, reporting, budgeting, planning, marketing and owner & stakeholder relations Manage pastoral care and conduct matters and critical incidents, referring residents to community and university support networks as required Recruit, manage and develop a team of high performing employees Build and maintain relationships with each key stakeholder group (Universities, parents and internal) Ongoing property management of the hall of residence including inspections, quality assurance, catering oversight and supporting facilities management Manage the property’s financial performance Oversee the occupancy management plan for the hall of residence Develop, implement, foster, and manage the Residential Life Program
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ABOUT YOU
Previous operations management (preferably in accommodation business) Strong leadership skills and experience in developing high performing teams You will have a passion for people and want to build strong student communities with a focus on care Experience in business development and high level of commercial acumen being financially astute Cultural competency skills and a deep appreciation for Te Ao Māori Previous experience with StarRez property management system or other property management systems (highly regarded) Highly developed interpersonal skills with the ability to problem solve and manage conflict A focus on service and quality with the passion to deliver outstanding experiences Police Vetting Check (required)
WHY UNILODGE
UniLodge specialise in student accommodation and have been an industry market leader since 1996. The UniLodge Group manages a diverse portfolio of close to 130 properties and hotels with a footprint in every city in mainland Australian and New Zealand; and we employ a team of over 1200 staff across our business. We optimise tenancy for owners and create thriving communities. Our Canterbury portfolio is an exciting place to be, with 2300 under management now, with another 1000 in the pipeline within the next 5 years.
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Across our workforce we have built an enviable culture of trust, engagement, collaboration, and fun. Our residents come from diverse backgrounds, and we want our teams to reflect this. Our people are the heart of our business, and their contributions are valued and celebrated. We invest in the wellbeing and professional development of our team, offering access to ongoing training and professional development, career progression, development reviews, and employee assistance program (EAP) services. We acknowledge that everyone leads unique lives, and therefore offer various leave options including study leave, parental leave entitlements, etc.
APPLY NOW
If you’re interested in working with us, please submit your application as soon as possible - outlining all the amazing qualities and skills you can bring to our team.
UniLodge reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date.
All final applicants for this position will be required to provide evidence of a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.
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