Rural Retreats
Property Performance Administrator
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Property Performance Administrator
Location: Retreat House, Draycott Business Centre, Moreton-in-Marsh, Gloucestershire, GL56 9JY
Salary: £27,000 per year
Contract: Full-time, permanent
Working arrangement: Office-based
Build your career with Rural Retreats
Rural Retreats is looking for a motivated, organised and detail-focused Property Performance Administrator to join our Pricing & Property Performance team.
This is an excellent opportunity for someone looking to begin or develop a career within the holiday lettings, property or hospitality industry. You will receive full training and ongoing support while gaining hands-on experience across property performance, pricing, administration, customer service and data analysis. You will play an important role in helping our homeowners maximise the potential of their properties while ensuring accurate information, effective pricing and a consistently high standard of service.
What you’ll be doing
Your responsibilities will include:
- Maintaining accurate property information across multiple systems
- Supporting pricing updates to help maximise bookings and revenue
- Assisting with property performance reviews, reports and data analysis
- Responding to homeowner enquiries by telephone and email
- Managing shared inboxes and coordinating administrative requests
- Working closely with internal teams to provide a smooth homeowner experience
- Supporting marketing activity and wider office administration
- Identifying and escalating property performance queries and opportunities
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About you
We are looking for someone who is enthusiastic, dependable and keen to learn. You will have:
- Strong written and verbal communication skills
- Excellent attention to detail
- Good organisational and time-management skills
- Confidence using Microsoft Office or Google Workspace
- A comfortable and accurate approach to working with numbers and data
- The ability to manage several priorities in a busy environment
- A positive, proactive and collaborative attitude
Previous experience in administration, customer service, property or hospitality would be beneficial, but it is not essential. Experience using CRM systems, databases or booking platforms would also be advantageous.
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What we offer
- A starting salary of £27,000 per year
- Full training and ongoing support
- Clear opportunities for career development and progression
- A varied role combining administration, customer service and analytical work
- Experience working with a nationally recognised luxury holiday brand
- A friendly and supportive office environment
- Company pension
- Sick pay
- Free on-site parking
Why join Rural Retreats?
For 40 years, Rural Retreats has specialised in offering exceptional holiday properties across the UK. You will join a passionate and collaborative team committed to helping homeowners achieve the best possible performance from their properties while creating memorable experiences for our guests. This is a rewarding opportunity to build valuable commercial, analytical and customer service skills while developing a long-term career within a well-established luxury travel brand.
Job type: Full-time, permanent
Work location: In person at Retreat House, Draycott Business Centre, Moreton-in-Marsh, Gloucestershire, GL56 9JY
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