Cambridge University Press & Assessment
Property & Services Administrator - 7292
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Property & Services Administrator - 7292
Property & Services Administrator
Salary: £24,900 – £28,650 per annum
Location: Cambridge, Hybrid (2 days from home after initial training period)
Contract: Full-time, permanent | 35 hours per week
If you'm someone who likes keeping things running—picking up issues and getting them sorted—this role puts you at the heart of how our sites operate.
In partnership with Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation within the University of Cambridge, you’ll help ensure our operational spaces run smoothly for employees and guests.
About the Role
This role is all about coordination, problem-solving, and operational support. Some days mean clearing routine tasks—booking meetings, managing records. Other days involve resolving complex issues with multiple stakeholders, from chasing contractor updates to re-prioritising tasks when challenges arise.
You’ll collaborate across the organisation and with external vendors to ensure systems, spaces, and services run efficiently. With no two days alike, you’ll quickly develop a nuanced understanding of how different departments and suppliers integrate—often championing projects despite ambiguity.
Key Responsibilities
- Managing the property helpdesk: Responding to high-traffic queries and prioritising requests efficiently
- Overseeing maintenance coordination: Assigning work, tracking progress, and resolving issues among contractors
- Supplier and compliance management: Ensuring documentation, visits, and legal requirements are up to date
- Supporting internal processes: Handling purchase orders, administrative tasks, and financial tracking
- Documenting site activity: Maintaining accurate logs of laundering, maintenance, and logistical planning
- Meeting room and event support: Arranging bookings and assisting with on-site events
- Accommodation coordination: Managing on-site room bookings and maintenance for guest stays
- Continuous improvement: Identifying workflow gaps and contributing process optimisations
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Training & Flexibility
- Initial commitment: Full-time on-site presence for the first 24 weeks to complete training and integrate with the team.
- Future flexibility: After training, you’ll transition to 2 hybrid days per week (business permitting).
- Flexible working: We consider reasonable adjustments from Day 1, including disability-related accommodations.
About You
We’re looking for someone with dailyদaily problem-solving skills in fast-paced environments—especially in admin, helpdesk, or facilities-aware functions.
No prior property management experience is required, but you should thrive in a role that requires:
- Juggling high-query volumes, balancing urgency and order
- Coordination across stakeholders (internally and externally)
- Brief exposure to systems like helpdesks or asset-tracking
- Clean, clear written communication for workflow updates
Ideal Background
✔ Experience in admin or helpdesk roles ✔ A record of prioritising tasks when priorities shift ✔ Comfort managing financial or procurement processes ✔ Experience booking meetings/venues or supporting events ✔ Using structured systems (CRM, helpdesk software, spreadsheets)
Desirable Criteria
The following would strengthen an application—though not compulsory:
- Supplier/contractor liaison experience
- General familiarity with procurement or financial systems
- In-house facility/property management experience
- Skills with digital tools for scheduling or project tracking
Working with Us
We are a Disability Confident employer committed to equality and inclusion. We encourage interviews for applicants disclosing a disability or long-term condition who meet the minimum criteria.
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Note: As this role does not meet visa eligibility requirements, we regret we cannot sponsor for Skilled Worker Visa routes.
For full rewarding flexibility details, see our Find Out More section:
Rewards & Benefits
Beyond a competitive salary, you’ll enjoy:
- 28 days' annual leave (plus public holidays)
- Private medical & permanent health insurance
- Discretionary bonus
- 401(k) pension matching (group scheme)
- Life assurance (up to 4x salary)
- Carrots for work and life: Bike repair, rail pass discounts, transport support
Why Join Us?
You’ll join a job where every contribution serves global frontline education and research. Our collaborative teams—cultivating personal growth alongside a diverse response—embrace challenges with curiosity.
We commit to reducing barriers to employment, welcoming applications from all backgrounds, including:
🌍 Diverse ethnicities ✧ Neurodivergent professionals 🏠 All genders & gender identities 🤸 Disability & long-term health conditions 🔧 Marginalised class and cultural backgrounds
Community & Our Environment
We operate within the broader Cambridge University ecosystem, where fair processes and thoughtful inclusion shape global research. Long-term, we strive to create a sustainable and equitable workplace model.
Application Process & Compliance
- Apply via our official online portal (direct email submissions are not accepted).
- DBS checks required (due to regulated environment).
- Technical support: Call our recruiter if face challenges during submission.
- Reasonable adjustments: Specify accommodations directly in your application.
📅 Closing date: 9 July 2026 📅 Interviews: W/C 13 July or W/C 20 July 2026
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