Cambridge University Press & Assessment
Property & Services Administrator - 7292
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Property & Services Administrator
Salary: £24,900 - £28,650 per annum Location: Cambridge (Hybrid: 2 days from home after initial training) Contract: Full-time, permanent (35 hours/week)
About the Role
If you thrive in a fast-paced environment, ensuring smooth operations and actively resolving issues, this role is for you. You’ll join Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, supporting the day-to-day functionality of our Cambridge sites.
This practical and hands-on position requires coordination, problem-solving, and clear communication. Your work will directly impact efficiency across the business, ensuring uninterrupted operations and well-maintained facilities.
Key Responsibilities
The primary focus is on coordination, issue resolution, and cross-functional support. Your role will include:
- Managing the property helpdesk and shared inbox, prioritising and addressing incoming requests.
- Coordination of maintenance work, assigning tasks, tracking progress, and ensuring timely resolution.
- Liaising with contractors and suppliers, managing visits, documentation, and compliance.
- Supporting admin and finance tasks, such as processing purchase orders and maintaining records.
- Maintaining accurate logs and records of site activity, suppliers, and work assignments.
- Organising meeting rooms and assisting with internal events.
- Managing on-site accommodation, including bookings and maintenance oversight.
- Collaborating with colleagues to resolve issues and improve workflows over time.
Note: During the initial 24-week training period, full-time on-site attendance is mandatory. After training completion, a hybrid model (2 days remote) will apply, contingent on business needs.
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Flexible working requests (including disability-related accommodations) are considered from day one.
About You
We’re seeking a proactive and organised individual with experience in request management, coordination, and process support. While prior facilities experience is a plus, the role is adaptable to those with transferable skills, such as:
Minimum Requirements
- Demonstrated ability to handle high-volume tasks or queries (e.g., admin, helpdesk, or customer-facing roles).
- Coordination experience with colleagues, contractors, or external partners.
- Administrative/financial support—raising orders, tracking activity, or maintaining records.
- Strong written communication, especially in query resolution or information updates.
- Proficiency in using organisational systems or tracking tools.
Desirable Criteria (Not Essential but Advantageous)
- Experience with supply chain or contractor management.
- Familiarity with procurement or financial processes.
- Support for room bookings, events, or site coordination.
- Experience with structured systems (e.g., maintenance helpdesks).
Why Work With Us?
At Cambridge University Press & Assessment, we foster a culture of collaboration, innovation, and inclusivity, empowering individuals to grow professionally while contributing to global education and research. Here’s what we offer:
Rewards & Benefits
- 28 days annual leave (plus bank holidays)
- Private medical and permanent health insurance
- Discretionary bonus
- Group personal pension scheme
- Life assurance (up to 4x annual salary)
- Green travel schemes
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We prioritise work-life balance and sustainability, placing as much emphasis on excellence outside the workplace as inside it.
Application & Inclusion Commitment
- Disability Confident (DC) Employer: Offers interview guarantees to applicants who self-disclose a disability and meet the minimum criteria.
- Equitable Recruitment: Applicants are assessed equally, regardless of diversity attributes.
- Accessibility: Reasonable adjustments are provided for long-term health conditions or disabilities.
Closing Date: Applications accepted until 9 July 2026 (reviewed on an ongoing basis).
Interview Process
- Face-to-face interview (Cambridge)
- Potential role-specific task on the interview day
Applicants are expected to submit their application via the official online portal. Direct CV submissions are discouraged unless requested.
Note: Successful candidates require DBS checks, standard for regulated industry roles.
About Cambridge University Press & Assessment
As part of University of Cambridge, we combine three centuries of publishing heritage with modern innovation in assessment to serve students, teachers, and researchers worldwide. Our mission drives our passion for diversity, continuous learning, and societal impact.
We encourage applicants from all backgrounds and identities, dedicated to creating a workplace where aspirations are realised, equality thrives, and varied perspectives shape our future.
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