Scottish Federation of Housing Associations
Property Services Officer
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Property Services Officer
Location: Glasgow area
Employer: Southside Housing Association
Salary: £42,707 - £46,895 per annum (typical hours: 35 hours per week)
About Southside Housing Association
Southside Housing Association is a charitable, community-controlled housing association with a focus on providing high-quality service and supporting others. We manage approximately:
- 2,250 houses for social rent
- A factoring service for around 1,000 owners
- 250+ properties through our subsidiary, Southside Lettings (for mid-market rentals)
- An active development programme to build new homes
Our team values innovation, flexibility, and positive communication in a fast-moving, dynamic environment. If you thrive in such a setting—with a varied workload and enjoy technical knowledge, problem-solving, and strong organisational skills—this could be the right role for you.
About the Role
We are seeking a motivated Property Services Officer to deliver both reactive maintenance services (void and client-focused repairs) and planned maintenance activities. Key responsibilities include:
- Competent diagnosis of repairs under inspection.
- Contractor liaison to coordinate maintenance and improvements.
- Excellent communication and organisation to ensure seamless delivery and customer satisfaction.
- Participation in inspection and contract management, ensuring legal and regulatory compliance.
- Proficiency in using IT packages for administrative and maintenance tasks.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
- Respond to and resolve maintenance requests in a timely and effective manner.
- Support the planning and organisation of instructional and warranty repairs in accordance with contractual obligations.
- Assist in stock control and service intervention for housing projects.
- Maintain records and tracking of property ERP systems.
- Support the debriefing process of contractor visits, ensuring consistency across homes managed.
- Maintenance of letterplates and appurtenances for reporting purposes.
- Engage with pupils, families, and school users as part of extracurricular support activities.
- Maintain accurate utility invoices and payment processing for housing.
Requirements
All candidates must meet the following eligibility criteria:
- Valid UK/EU driving licence (required).
- Ability to work full-time (35 hours per week).
- Access to your own vehicle for work purposes (preferred).
- Proven ability to diagnose and repair issues in a property environment.
Essential Skills:
- Commitment to delivering high-quality customer service.
- Excellent problem-solving skills and modelling work ethic.
- Ability to manage multiple tasks in a fast-paced workplace.
- Downturnability — the willingness to adapt to changes as required.
- Teamwork — embedding Southside values, eager to learn, and a positive attitude.
- Basic IT skills (e.g., email, Spreadsheets) and a willingness to learn new systems.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits
- Competitive salary: starting at £42,707, progressing to £46,895.
- 40 days’ leave (including statutory leave).
- Defined Contribution Pension Scheme (contractor contributions included).
- Permanent placement opportunity (subject to performance).
How to Apply
Applicants must complete and submit the following documents to recruitment@southside-ha.co.uk:
- Completed application form (available from Southside Housing Association’s job page)
- Equalities Monitoring Form
For assistance downloading the recruitment pack, email recruitment@southside-ha.co.uk and our staff will respond promptly.
Key Dates
- Closing Date for Applications: 12 noon on Wednesday, 15th July 2026
- Interviews: Monday, 23rd July 2026
Further Information
- Organisation grade: EVH 7 (Points 22-25)
- Company website: Visit the Southside Housing Association website
धन्यवाद
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills