Creative Support
Property Services Officer
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Property Services Officer
Job Title: Property Services Officer
Salary: Up to £13.40 per hour
Location: Stockport, Greater Manchester
Hours: Full-Time (Part-time hours may be considered)
About the Role
Creative Support is recruiting a Property Services Officer to support the repairs and property management helpdesks within the Property Services Department.
The role requires managing property-related queries logged through multiple channels—phone, email, or the Out of Hours service—progressing and easing them as part of a collaborative team.
Key responsibilities will also include:
- Providing administrative support to the wider Property Services Team on an as-needed basis.
The ideal candidate will thrive in a fast-paced environment, offering exceptional customer service, IT, and communication skills. Experience in a busy office setting, with the ability to prioritize workload, is essential.
To succeed here, the right candidate must embody a positive, proactive work ethic and have been recognised for contributing innovative improvements. Candidates should also exemplify strong teamwork, enthusiasm to learn, and resourcefulness.
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Key Responsibilities
- Logging and progressing property repairs or property management issues reported via phone, email, and the Out of Hours service.
- Acts as part of the team in handling high-volume enquiries efficiently.
- Offering administrative support to streamline the team’s work.
Requirements
- Demonstrated customer service, IT, and communication skills.
- Experience in a fast-paced office environment.
- Ability to prioritise workload independently and consistently.
- Good time management with a positive, proactive approach.
- A strong work ethic, keen to contribute to continuous improvement.
- Essential: collaborative mindset and team player attitude.
Benefits
- Probationary bonus
- Pension contributions
- 33 days’ leave, including company-paid enhanced DBS checks
- Selected as a Stonewall Diversity Champion, Disability Confident Employer and recently awarded an Investors in People Gold status
Application Details
- Vacancy Reference Number: 85846
- Application method: All applications must be submitted via the Creative Support website using the vacancy reference number provided.
- Applications reviewed independently upon receipt. Interviews may commence as suitable candidates are identified, potentially ending before the published deadline.
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Location & Eligibility
Only applications from candidates able to work in the UK will be considered. This position cannot accommodate Sponsorship or Skilled Worker visa holders.
Company Culture
Creative Support is a passionate, inclusive, and anti-racist organisation that values diversity and equal opportunity.
Application Instructions
Please read the job description carefully before completing the online application form.
Alternatively, email the completed form to recruitment@creativesupport.co.uk or send it to:
Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS
Feedback & Contact
- Selection timeframe: Acknowledgement via email within 10 working days of the deadline
- Unsuccessful applicants: Must wait 6 months prior to re-applying
- For assistance with applications, contact 0161 236 0829.
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