Proposal Operations Manager

Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter. Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best. Learn more at www.stradaglobal.com THE ROLE Alignment of opportunities ensuring complexity guidelines and bid processes are always met. Improvement projects to develop future bid process and governance. Maintaining a forecast pipeline of upcoming projects to identify high priority deals as well as times when additional resource may be needed Line management responsibility for team members to manage their day-to-day requirements, job development and training for the future. The role includes reporting for the Knowledge Management team (managed by the Knowledge Team Leader). Liaison with sales, solution and business stakeholders as needed to ensure Strada proposals are complete, comprehensive and maximise our win rate (and won revenue). Provide cover for the Director – Bids & Proposals when needed Ad hoc projects across the globe and other sectors when needed. This is a highly networked role that requires an ability to work under pressure and to stand for Bid Management and what is efficient and right for Strada. It requires strong people management and commercial skills. RESPONSIBILITIES Management of the proposal management function Liaison with sales, solutions and sales analytics to maintain a pipeline of current and upcoming opportunities with proposal requirements. Analysis of the proposal landscape per geography, solution line or similar to uncover potential opportunities. To ensure that adequate pre-proposal work is carried out on the majority of proposals, identifying key customer needs and positioning win themes within the submitted content. To ensure proposal responses adhere to Strada’s qualification standards and opportunity compliance milestones To act as a reviewer and quality assurance on proposals prior to submission To ensure that the knowledge management function provides strong, winning content to both proposal team members and externally facilitated teams. To ensure win:loss debriefs are carried out on closed proposal projects to promote a culture of continuous improvement. Mentoring, leadership and management Line management of a team of Proposal Managers, ensuring strong personnel administration and professional development are in place To mentor junior team members (or oversee mentoring) to ensure that support is available as needed. To embed a culture of professional development within the team, aligned with Global Bid Team and market best practice standards To support the Director of Global Bids & Proposals in setting clear, achievable and challenging goals within the proposal operations function. Budget, reporting and improvement To support the Director of Global Bids & Proposals in identifying and managing the budget for proposal management resources, tools, systems, training, consultancy and development. To report regularly to Strada sales, solution and business leadership on Proposal Effectiveness. This should include (as minimum) Win:Loss rates and reasons, attainment to annual goals, revenue and potentials for improvement within the process. To develop and deliver training, both inside the Global Bid Management team and out to external stakeholders To maintain a process library describing core proposal and knowledge process documentation. To take part in the wider Sales Operations and Strada business improvement catalogue as needed. Stakeholder management To maintain a portfolio of stakeholder engagement channels to ensure that Proposal Management is embedded in sales pipeline and wider Strada business operations To act as an escalation point within Proposal Operations To actively engage with a network of Strada (and external) business stakeholders as needed to monitor the health and potential of Strada Proposals Line management of the Knowledge management function Responsibilities for the Knowledge Management function (accuracy, timeliness and availability of content, as well as proposal administration) report into the Manager of Proposal Operations through line management of the Knowledge Management lead. REQUIREMENTS A minimum of five (5) years in a Bid or Proposal Management position with evidence of success A Bachelor’s degree or equivalent experience. Accreditation to APMP Practitioner or equivalent is highly desirable. Proven leadership skills including delegation, conflict management, stakeholder engagement and managing a culture of continuous improvement and professional development Systems experience in a Proposal Management system (Loopio preferred), CRM (Salesforce preferred) and reporting (PowerBI or Salesforce preferred) Excellent MS Office capability Knowledge of international public bidding pipelines Strong interpersonal skills and the ability to interface at all levels of Strada and external partners / customers as needed Strong problem solving skills At Strada, our values guide everything we do: Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed. Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right. Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more. Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions. Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right. Benefits At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more. All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process. Our commitment to Diversity and Inclusion Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success. Diversity Policy Statement Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices. Applicants may request a reasonable accommodation by contacting their recruiter. Authorization to work in the Employing Country To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada. Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units. . As pioneers in payroll, human capital and financial management solutions, we blend leading-edge technology with human ingenuity to keep you moving forward. Our team of over 8,000 experts bring decades of deep knowledge and experience to businesses around the globe helping them design and deliver at scale. Supporting over 1,400 customers across 33 countries, we embed ourselves at every stage of your journey, to help you drive your vision to value. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!