Windsor Telecom
Provisioning Co-Ordinator
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Company Description
Windsor Telecom specializes in providing straightforward communication, connectivity, and IT services to businesses of all sizes. We aim to make technology easy and enjoyable, enabling seamless collaboration between teams and customers. Our dedicated team is committed to understanding our customers' needs and building long-term, trusted relationships. Through these efforts, we focus on delivering outstanding service to support and enhance business growth.
Role Description
We are looking for a full-time Provisioning Co-Ordinator to join our team at our Camberley office. The primary responsibilities include managing and coordinating the provisioning process for communication and IT services. This involves:
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- Liaising with clients, suppliers, and internal teams
- Ensuring timely delivery
- Resolving service-related issues
- Maintaining clear communication
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The role also includes:
- Maintaining accurate records
- Producing reports
- Contributing to process optimization to improve efficiency and customer satisfaction
Attributes and Skills
- Strong organizational and time management skills, with the ability to handle multiple tasks and meet deadlines efficiently.
- Excellent communication and customer service skills to liaise effectively with clients, suppliers, and internal teams.
- Attention to detail with problem-solving abilities to identify and resolve issues proactively.
- Technical skills and knowledge related to communication systems, connectivity, and IT services are advantageous.
- Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
- Ability to work in an on-site environment and collaborate closely with team members.
- Experience in a similar provisioning or coordination role is preferred but not mandatory.
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