Impression Recruitment
Provisioning Coordinator
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Job Title: Provisioning Coordinator
Location: Harrogate
Salary: £30,000 per annum
Hours: Monday - Friday, 9:00am - 5:30pm
Hybrid: 3 days per week working from home
We are seeking a proactive Provisioning Coordinator to support the end-to-end delivery of telecommunications circuits and services. This role is key to ensuring accurate, timely provisioning across multiple customer projects while maintaining strong supplier and stakeholder relationships.
Key Responsibilities Of Provisioning Coordinator
- Manage end-to-end provisioning of circuits and services (Ethernet, FTTC, SD-WAN, VoIP, Porting, etc.)
- Track orders, manage supplier communication, and handle escalations
- Ensure delivery within SLAs and internal KPIs
- Update systems and maintain accurate records
- Communicate progress and issues to customers and stakeholders
- Support reporting and data accuracy requirements
- Identify and escalate risks or delays early
- Follow internal processes and regulatory guidelines (e.g., Ofcom)
- Support continuous improvement initiatives
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Experience Required
- Experience in provisioning, telecoms, service delivery, or coordination role
- Strong communication and stakeholder management skills
- Excellent organization and ability to manage multiple tasks
- High attention to detail and accuracy
- Proactive, customer-focused, and self-motivated
- Competent in Microsoft Office and internal systems
In return, the successful Provisioning Coordinator will benefit from a competitive salary of £30,000 per annum, excellent company benefits, ongoing training and development opportunities, a supportive working environment, and the opportunity to build a long-term career within a growing business. If this sounds like the opportunity you've been looking for, APPLY TODAY!
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Our Guarantee
Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match.
Here at Impression, we are committed to supporting the principles of equal opportunities and prohibit discrimination/harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.
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