Appello & Careline365
Provisioning Lead
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PROVISIONING LEAD - 6 MONTHS FTC
Lead the team that keeps technology moving.
We're looking for a hands-on Provisioning Team Leader to drive operational excellence across provisioning, stock control, and dispatch. If you're organised, technically minded, and thrive in a fast-paced warehouse environment, this is your chance to make a real impact.
🕰️ Hours: 35 hours per week
📅 Shift pattern: Monday - Friday 09:00-17:00
💸 Salary: up to £38,000 pa pro rata dependant on experience
📍 Location: New Milton
📆 Start Date: ASAP
⚠️ Please note that this role is subject to pre-employment screening, including basic DBS checks and two years of referencing. All screening must be completed prior to your start date, which may result in the start date being adjusted if required.
🌍 This role is a UK based role and any hybrid/remote work must also be within the UK.
🌟 For this role, you need 5mpbs upload and 15mpbs download internet speed🌟
😎 Appello Perks:
- 175 hours holiday (PRO RATA).
- We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- 24/7 employee assistance programme with an easily accessible app!
- Family and friends’ discounts on our services & products
- Pension Scheme, up to 4% Company matched
- Free on-site parking
THE ROLE
As our Provisioning Team Leader, you'll take ownership of the day-to-day operation of a busy provisioning and warehouse environment, ensuring customer equipment is prepared, configured, tested, and dispatched accurately and on time. You'll lead a team of Provisioning Technicians, coordinate workloads, maintain high technical and quality standards, and ensure stock and inventory are managed effectively.
In this role, you will:
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- Lead, motivate, and support a team of Provisioning Technicians.
- Coordinate provisioning jobs from receipt through to dispatch.
- Allocate and prioritise workloads to meet operational deadlines.
- Oversee the configuration, testing, and quality assurance of hardware and software.
- Manage inventory, stock accuracy, asset tracking, and equipment availability.
- Ensure all jobs are accurately documented, packed, and dispatched.
- Act as a key point of contact for operational teams and stakeholders.
- Promote a safe, organised, and efficient warehouse working environment.
- Resolve operational issues and escalate risks, delays, or technical concerns when required.
- Identify opportunities to improve processes, quality, productivity, and customer outcomes.
This is an excellent opportunity for an organised and technically minded leader who enjoys combining people management, operational coordination, and hands-on technical oversight in a fast-paced environment.
ABOUT YOU
You're an organised and proactive leader who thrives in a fast-paced operational environment. With experience in technical provisioning, warehouse operations, logistics, or service delivery, you're confident coordinating workloads, supporting colleagues, and ensuring high standards of quality, accuracy, and customer service.
To be successful in this role, you'll bring:
- Experience in a technical, provisioning, warehouse, logistics, operations, or similar environment.
- Previous team leadership, supervisory, mentoring, or coordination experience.
- Strong organisational skills with the ability to manage multiple priorities and deadlines.
- A good understanding of hardware configuration, software setup, basic networking, and troubleshooting.
- Experience working with ticketing systems, Microsoft Office, and business applications.
- Knowledge of inventory management, stock control, asset tracking, and dispatch processes.
- Awareness of warehouse health and safety practices, including manual handling and safe storage procedures.
- Excellent attention to detail and a commitment to accuracy and quality.
- Strong communication skills with the confidence to work effectively across teams and stakeholders.
- The ability to identify issues, solve problems, and escalate risks when required.
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You'll also be:
- Organised, dependable, and accountable.
- Calm under pressure and able to make sound decisions.
- A supportive and approachable team leader.
- Quality-focused with a keen eye for detail.
- Safety-conscious and committed to maintaining high standards.
- Proactive in identifying improvements and driving positive change.
- Comfortable balancing hands-on technical work with people leadership responsibilities.
- Professional, confident, and clear in your communication style.
READY TO APPLY ✅
If you are interested in this role please upload your CV and answer a few questions about yourself.
OTHER INFORMATION
This is an exciting time at the Appello group - we are a company on the move and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand.
We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age, or disability.
If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on 01425 626337.
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