StoryTerrace
Publishing Project Manager
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Publishing Project Manager
Project Manager (Content & Production) – Life Stories & Thought Leadership
About the Role
This is a unique project management role: every project is someone’s book—their life story, or the expertise they’ve spent a career building—and you’re the guardian ensuring it’s executed flawlessly.
You’ll juggle complex, creative live projects at different stages, each with its own client, writer, and production team. Some days, that means five urgent client conversations before lunch—across five entirely distinct projects. You’ll need:
- Genuine editorial judgment – giving writers incisive feedback that sharpens their work while delivering an exceptional publishing experience.
- Structural accountability – creating processes that keep projects on track while allowing all contributors to thrive.
At its heart, this role safeguards process integrity, not prose.
👋 About Us
StoryTerrace transforms life stories into books using its proprietary Bookmaker platform, the UK & US market leader for ghostwritten memoirs. Our fast-growing PRO line focuses on thought leadership books for public speakers and C-level executives.
🔥 Key Responsibilities
- Portfolio Management: Oversee 60–80 concurrent projects across the PRO and Classic publishing lines, spanning editorial, production, and design phases.
- Client/Ecosystem Liaison: Be the single point of contact between:
- Clients
- Writers
- Strategists (PRO)
- Development editors (PRO)
- Designers
- Internal teams
- Editorial Directorship: Review outputs against editorial and production benchmarks, providing clear, specific, constructive feedback—without acting as a hands-on editor.
- Client Relations: Build genuine trust via phone and email, guiding writers and clients through an often emotional process with calm professionalism.
- Emotional Intelligence: Navigate difficult conversations (frustrated clients, sensitive subject matter, missed expectations) with steadiness and empathy.
- Commercial Upskill: Identify and close upgrade opportunities within your portfolio, leveraging commercial awareness and an understanding of project value.
- Problem-Solving: Troubleshoot production issues, resolve escalations, and escalate unresolved matters.
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😊 Ideal Candidate
Essential
- 3–4 years managing multiple concurrent projects + stakeholders in a fast-paced, client-facing environment.
- Publishing/media/content background encouraged (not required—strong operational client-service skills suffice).
- Genuine editorial judgment: ability to analyse raw manuscripts, spot weaknesses, and frame actionable feedback writers will act on.
- Proven client relationships: navigate nuanced emotional scenarios with confidence.
- Commercial savvy: recognise upsell opportunities and advocate for them authentically.
- Tech comfort: adapt to systems, tools, and AI workflows.
- UK-based, UK-work-eligible.
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Nice-to-Have
- Background in publishing, media, book production, or ghostwriting.
- Degree in English, Creative Writing, Journalism, or related fields.
- Direct experience with memoirs, ghostwriting, or thought-leadership projects.
⛳️ Compensation & Perks
- £32K–£34K base salary (depending on experience) + bonus/commission scheme.
- Hybrid role: 1 office day/week (London, Aldgate).
- 25 days holiday + 8 bank holidays.
- Automatic pension (4% employer + 4% employee) + private healthcare.
- The satisfaction of creating meaningful, emotionally impactful work.
- Mission-driven culture in a scaling international environment.
🤝 Why Join Us?
At StoryTerrace, people come first. We value heart and drive, fostering a team that reflects diverse backgrounds—and delivers exceptional outcomes every day.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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