Interact Software
QA Lead
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QA Lead
Department: Engineering
Location: Manchester, UK
Compensation: £45,000 - £55,000 / month
Description
Interact provides enterprise-grade intranet software that connects over three million employees to leading global names like Levi's, Domino's, Teva Pharmaceuticals, and Sony PlayStation.
Our team of customer-focused problem solvers are passionate about helping organizations to communicate better. We do this together by constantly working to improve every service and product we offer. With offices in New York, Tulsa, and Manchester, we operate across North America, EMEA, and Australia.
Click on any of our vacancies and you'll see one thing in common – they all begin with this message. Why? Because at Interact we treat everyone with the same respect and honesty. Whether you're a developer fresh out of college or a seasoned salesperson, we live the motto that we uphold for our customers: our people are our most valuable assets.
We're searching for an experienced QA Lead to help lead the testing of our flagship intranet software and mobile app. Working with the Engineering team, you will play a key role in ensuring our product is delivered on-time and to the very highest standards.
Key Responsibilities
- Take QA ownership of projects and guide QA's to deliver them, creating test plans, overseeing and participating in test scripting and execution activities
- Maintain and improve existing tests. Review tests created or executed by others and give constructive and relevant feedback, identifying any gaps in coverage
- Coordinate the testing activities required for weekly releases, including preparing release test plans (regression, smoke, rollout checks), allocating resources for test phases, arranging release support and communicating updates to stakeholders
- Oversee the testing of allocated projects and report on testing progress to the QA Manager and Head of Software Delivery
- Help to coordinate team activities and support less experienced team members with their training and learning
- Provide QA estimates for upcoming work and ensure QA time is being logged appropriately
- Manage the deployment of the application to test environments to conduct functional, system, regression, and smoke testing
- Proactively review defects raised by QAs, liaising with the Defect Manager to unblock issues and ensuring issues awaiting QA are assigned
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Skills, Knowledge & Expertise
- Strong testing background with a full understanding of the testing lifecycle & testing methodologies
- Experience working in a fast-paced environment and able to adapt to changes in priority when required
- You can operate effectively across multiple smaller projects, or a larger project/programme of work. You think methodically and plan time spent by you and other testers on your projects appropriately.
- Able to use initiative and have the confidence to reach out to people within the business in order to get the information required for testing fixes and new features
- You lead by example, provide support and encouragement, and you inspire confidence.
- Experience conducting API tests and querying databases using SQL
- Excellent communication skills
- Knowledge of Waterfall, Kanban, and Scrum working practices
- Experience of Continuous Integration Technologies (Octopus, TeamCity)
- Experience with testing content management systems and websites or intranets
- Good working experience of using Jira and JQL to create meaningful filters and dashboards.
- Experience of mobile app testing is advantageous.
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Benefits
- 25 days annual leave (with the option to buy and sell additional days)
- Cycle to work scheme
- Access to Learning & Development platform
- Life Insurance
- Auto Enrolment Pensions
- Healthshield (Cashback on dental check-ups and fillings, eye tests, physiotherapy, prescriptions, and much more)
- Reimburse for usage of personal mobile phone
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