Huawei R&D UK
QA Technical Administrator (Contractor)
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About Huawei Research and Development UK Limited
Founded in 1987, Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. We have 207,000 employees and operate in over 170 countries and regions, serving more than three billion people around the world.
Our vision and mission is to bring digital to every person, home and organization for a fully connected, intelligent world. To this end, we will drive ubiquitous connectivity and promote equal access to networks; bring cloud and artificial intelligence to all four corners of the earth to provide superior computing power where you need it, when you need it; build digital platforms to help all industries and organizations become more agile, efficient, and dynamic; redefine user experience with AI, making it more personalized for people in all aspects of their life, whether they’re at home, in the office, or on the go.
This spirit of innovation has led Huawei to work in close partnership with leading academic institutions in the UK to develop and refine the latest technologies. With a shared commitment to innovation and progress, both parties have worked together to achieve common goals and establish a strong partnership. The partnership between UK and Huawei helps to develop the technologies of the future that will transform the way we all communicate, work and live.
For the past 30 years, we have maintained an unwavering focus, rejecting shortcuts and easy opportunities that don't align with our core business. With a practical approach to everything we do, we concentrate our efforts and invest patiently to drive technological breakthroughs.
This strategic focus is a reflection of our core values:
- Staying customer-centric
- Inspiring dedication
- Persevering
- Growing by reflection
Huawei Research and Development UK Limited Overview
Huawei’s vision is a fully connected, intelligent world. To achieve this, we work to inspire passion for basic research around the world. Our combined passion drives development across the global innovation value chain. Huawei has the largest Research and Development organization in the world with 96,000+ employees in research centers around the globe. In the UK, we already have design centers in Cambridge, London, Edinburgh and Ipswich. We continue to explore and define new research directions and new services. We have expanded our collaborations with academic researchers; researched new network architectures, integration of communications and key enabling technologies; and developed the fundamental theories of these technologies. We invite you to join us on this exciting journey and drive your career forward.
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Job Summary
This role will be working as part of the Operations team, and will be the first point of contact for supporting the management of Quality issues and the management of Quality System processes.
The successful candidate will take ownership of Calibration of all metrology equipment across BRC, so equipment is tracked and accurately measured against a known standard.
Candidate will also be the first contact for Quality Management System (QMS) documentation including format checking, loading and launching for approval.
Key Responsibilities
- Working with Cell Leads / Engineers to ensure that non-conformances are managed in accordance with Bragg Research Centre (BRC’s) procedures.
- Managing BRC’s Calibration database in Q-Pulse to ensure that records are current and that equipment lists due for calibration are highlighted in a timely manner.
- Main contact within QA for controlling documentation which is key to the smooth running of all functions within the QMS.
- Supports QA Manager with preparation of documents in readiness for new guidance or Technical Review (TR) gates.
- Carrying out audits as part of Huawei’s QA internal audit team, creating audit finding reports, issuing report findings to action owners.
- Supporting Process Engineering / Integrated Test & Validation with the Defect Tracking System (DTS), Quality Control and Out of Control Action Plans (OCAP’s), in order to maintain a consistent response and thorough investigation when required.
- Ensuring that Corrective Action & Preventative Action (CAPA) owners are suitably supported during 8D investigations to enable timely closure of DTS tickets.
- Working closely with action owners to ensure that key corrective actions that benefit continual improvement, are adequately resourced and are Specific, Measurable, Achievable, Relevant and Timebound (SMART). Ability to escalate to senior management if action closure requires additional support to prevent avoidable overdue reporting.
- Secretariat for the Change Control Board (CCB)
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This job description is only an outline of the tasks, responsibilities and outcomes required of the role. The jobholder will carry out any other duties as may be reasonably required by his/her line manager. The job description and personal specification may be reviewed on an ongoing basis in accordance with the changing needs of Huawei Research and Development UK Limited.
Person Specification
Required
- Working knowledge of the importance of effective Calibration systems within an R&D and Production environment
- Ability to close the loop with action owners
- Good oral and written communication skills
- Assertiveness – the ability to work with a wide variety of stakeholders
- Proficient with Microsoft Office for producing documentation and monthly metrics (Word, Excel, Visio, PowerPoint)
- Ability to meet deadlines and identify efficient ways of working
Desired
- Working knowledge of ISO9001
- Knowledge of 8D, Plan, Do, Check, Act (PDCA), Fishbone Analysis
- IQA/CQI certificate or equivalent
- UKAS accredited internal auditor trained
- Experienced in Risk Management tools such as Failure Mode Effects Analysis
- Demonstrable understanding of the criticality of accurate metrology and the importance of traceable calibration records
- Experience of working with databases such as MS Access or Q-Pulse
- Experience working in a III-V semi-conductor fabrication or manufacturing cleanroom environments
- Experience working with Lean or Six Sigma methodologies
Personal Attributes
- Able to work calmly under pressure and to tight deadlines
- Able to demonstrate attention to detail, to challenge deliverable content when required
- Flexible approach to working hours
- Supportive of Huawei’s company culture and ethos
- Ability to ensure prioritization of workload dovetails with the needs of the business
- Positive approach to teamwork and to actively seek to share information and ideas with colleagues
- Strong approach to persuasion and negotiation
- Driven to identify opportunities for continuous improvement to enhance effectiveness of processes or role
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