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Lawfront

QA & Test Analyst- 8month FTC

Leigh Woods
Posted 9 days ago
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QA & Test Analyst- 8month FTC

QA & Test Analyst - 8-Month Fixed-Term Contract

Fixed-term contract for the duration of Programme Drive.


The Opportunity

Quality sits at the heart of what Programme Drive is trying to achieve. Lawfront is consolidating seven hub firms onto a unified technology stack, and the confidence to go live on any platform depends entirely on whether the testing has been done properly. This is where you come in.

As QA & Test Analyst, you will own the quality assurance and testing function across all Programme Drive products, ensuring that what gets delivered to end users across the group works as it should, every time.

The scope is broad. You will be responsible for QA and testing across Aderant Expert Sierra, Clio Operate, and NetDocuments, working closely with:

  • The development and Business Analyst (BA) teams throughout the build and configuration cycle
  • The data team on migration validation
  • The Education and adoption team as users are prepared for new ways of working
  • End users across the hub firms on user acceptance testing

You will:

  • Design and maintain test scripts
  • Coordinate UAT cycles
  • Manage defect tracking
  • Ensure testing isostructured, evidenced, and completed to a standard that gives the programme team confidence to proceed

If you are methodical, thorough, and motivated by the idea that good testing is what separates a successful technology rollout from a difficult one, this role will suit you well.


Responsibilities

  • Design, build, and maintain structured test scripts for:
    • Aderant Expert Sierra
    • Clio Operate
    • NetDocuments
    • Covering functional, regression, and integration testing scenarios across all hub firm deployments
  • Plan and coordinate user acceptance testing (UAT) cycles, working directly with end users at each hub firm to:
    • Prepare them for testing
    • Support them through it
    • Capture and triage outcomes effectively
  • Work closely with the data team to:
    • Validate migration outputs
    • Confirm data has transferred accurately and completely from source systems into the target platform before seeking sign-off
  • Own defect management across the testing lifecycle, including:
    • Logging, prioritising, and tracking issues to resolution
    • Ensuring nothing progresses to go-live with ongoing or unresolved defects
  • Collaborate with developers and Business Analysts during the build and configuration cycle to:
    • Provide QA input early in the process
    • Review requirements and designs for testability
    • Ensure defects identified in testing are communicated clearly and resolved effectively
  • Establish and maintain a QA framework for Programme Drive that is:
    • Consistent across products and hubs
    • Features clear entry and exit criteria
    • Meets test coverage standards and sign-off processes that the wider delivery team can rely on
  • Engage with:
    • Hub IT teams
    • Configuration specialists
    • Vendors
    • To ensure defects and test findings are understood, prioritised correctly, and resolved within agreed timelines, protecting the delivery schedule
  • Produce test summary reports and exit documentation that provides:
    • The programme team and hub leadership with a clear, evidence-based view of readiness before each go-live decision
  • Build and maintain a library of reusable test assets, including:
    • Regression packs
    • UAT scripts, for efficient adaptation when deploying new hubs
  • Serve as the quality conscience of the programme by:
    • Raising concerns early regarding scope, timelines, or resourcing that may risk testing thoroughness
    • Working constructively with the delivery lead to find solutions
  • Coach and support end users through UAT alongside the Education and adoption team to:
    • Help them understand what they are testing
    • Record findings accurately
    • Ensure their sign-off is meaningful, rather than be purely procedural

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Requirements

  • At least three years in a QA, testing, or quality assurance role
    • Track record of delivering structured test cycles in technology implementation or systems deployment contexts
  • Proven ability to write:
    • Clear, well-structured test scripts and UAT documentation
    • Materials that non-technical end users can follow
    • Documentation that produces consistent, comparable results
  • Experience in planning and managing UAT cycles end-to-end, including:
    • Scoping and scheduling
    • Onboarding end users
    • Facilitating testing sessions
    • Consolidating outcomes into actionable findings
  • Solid understanding of defect management, including:
    • Categorising, prioritising, and tracking defects through resolution
    • Making clear, evidence-based cases for blocking or proceeding with releases
  • Ability to manage concurrent testing workstreams across:
    • Multiple products
    • Hub deployments
    • Inform stakeholders of progress and risk throughout
  • Methodical, detail-oriented approach to QA, with:
    • Tenacity to investigate edge cases
    • Judgement to distinguish genuine risks from acceptable limitations
  • Strong interpersonal and communication skills, including:
    • Ability to work effectively with:
      • Technical teams
      • Non-technical end users
    • Capacity to present testing outcomes clearly to programme leadership
  • Experience producing test documentation for use as an audit trail, including:
    • Test plans
    • Scripts
    • Execution logs
    • Defect registers
    • Exit reports

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  • Composure to maintain testing standards under delivery pressure
  • Confidence to push back constructively when quality is compromised in favour of speed

Advantageous Experiences

  • Hands-on experience testing legal technology platforms, particularly:
    • Practice management systems
    • Case management systems
    • Document management systems
  • Familiarity with:
    • Aderant Expert
    • Clio Operate
    • NetDocuments
  • Experience with data migration testing, including:
    • Validation of migrated records against source systems
    • Design of reconciliation checks to ensure data integrity post-migration
  • Proficiency with test management tooling, including:
    • Formal test management platforms
    • Structured approaches in project management tools
    • Understanding of how to utilize them for visibility across a multi-workstream test programme
  • Prior experience working within a structured programme delivery environment, with:
    • Appreciation for how QA and testing gates integrate into broader go-live frameworks
    • Ability to protect these processes under delivery timelines under pressure
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Skills

Quality Assurance
Testing
User Acceptance Testing
Defect Management
Test Scripts
Data Migration
Documentation
Interpersonal Skills
Communication Skills
Regression Testing
Integration Testing
Test Management
Legal Technology
Aderant Expert
Clio Operate
NetDocuments

Location

Leigh Woods, England, United Kingdom

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