City of Portsmouth College
Quality Administrator
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Quality Administrator
Location: Highbury Campus
Salary: £20,315.17 - £20,892.86 (Actual Salary), £25,410.97 - £26,133.56 (Full Time Equivalent) per annum
Hours: 32 hours per week, Full-Time, Permanent
About Us
At City of Portsmouth College, we strive to be the employer of choice in the Portsmouth area through our progressive, supportive, and rewarding workplace culture. Here, you’ll drive meaningful change, contributing to the growth and success of our students, nurturing future leaders and innovators.
We offer a diverse curriculum spanning A-levels, Apprenticeships, Vocational & Technical courses, Higher Education, Online learning, and Community courses, catering to learners of all ages and stages. Every role at the College is integral to shaping the learning journey of our students.
Benefits
- Annual Leave: 25 days plus winter shutdown period aligned with Hampshire County Council school holidays and bank holidays
- Pension: Generous Local Government pension – further details at www.hants.gov.uk/hampshire-services/pensions/local-government
- Learning & Development: Programmes via The Community Adult Education Department
- Staff Development: Access to college staff development programmes and CPD
- Onsite Discounts:
- 50% discount at City of Portsmouth College Sports Centre
- Hair Salon Discounts
- Online Discounts:
- Unidays, Student Beans, Totum via College email
- Parking: Free across all campus sites (excluding Arundel)
- Blue Light Card: Provides discounts on clothing, electronics, food and entertainment
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About the Role
Be at the heart of driving quality excellence.
This exciting role within the Quality Team involves delivering high-quality administrative support, ensuring quality assurance processes are effectively coordinated and delivered. The successful candidate will be a professional, proactive, and adaptable individual with strong interpersonal skills and a customer service mindset.
You’ll act as a critical communicator, building relationships across the organisation while thriving in a fast-paced environment. Sounds, prioritises workloads, and seamlessly aligns with daily, monthly, and annual cycles. Discretion, initiative, and a solutions-focused approach are essential, with a willingness to enhance systems and team processes.
Key Responsibilities:
- Serve as the first point of contact for the Quality Team, managing all enquiries via phone, email, and in person with professionalism
- Provide efficient administrative support, including:
- Coordinating meetings
- Preparing documents, agendas, and minutes
- Support the planning and delivery of the annual Quality Cycle
- Collate, manage, and analyse key data, including:
- Student voice feedback
- Staff observations and outcomes
- Assist in data analysis and reporting
- Maintain accurate, compliant quality assurance documentation
- Contribute to team and college meetings, capturing clear and concise notes
- Develop extensive knowledge of quality processes to resolve staff queries
- Oversee purchase orders and monitor departmental spending
- Keep the Quality Hub updated with relevant information
- Offer flexible support as needed across the Quality Team
- Collaborate with administrative teams to ensure seamless cover and support
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Requirements
To excel in this role, the following qualities and skills are essential:
- Demonstrated commitment to professional development
- Strong proficiency in Maths and English
- Top-tier ** organisational and time management skills**
- Outstanding communication and interpersonal skills
- Proficiency in Microsoft Office Suite
- Experience in Administration
Equality, Equity, Diversity, and Inclusion (EDI)
At City of Portsmouth College, EDI are at the heart of our mission. We are dedicated to transforming lives through providing exceptional education and training, while promoting these values through our curriculum, enrichment programmes, and student support services.
Pre-Employment Checks
As part of our commitment to safeguarding, all successful candidates will undergo an enhanced DBS check and two references. The College reserves the right to close the job advert at any time once sufficient applications have been received. We do not accept CVs from recruitment agencies for this role.
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