IPRS Health
Quality and Clinical Governance Lead
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IPRS Health
IPRS Health are an award-winning, APPTS accredited provider of MSK and Mental Health Services, putting patients at the heart of everything we do, ensuring a smooth and successful journey to recovery. We work for a diverse range of clients, including the NHS with our services having a huge impact into improving the lives of thousands of people every year.
Originally solely a provider for just physiotherapy, today IPRS Health is regarded as one of the UK's leading providers of quality corporate absence management services including:
- Physiotherapy
- CBT
- Counselling
- Workplace Services
- Workshops
We take pride in our innovative approach, combining traditional treatments with new innovative methods to improve our patient's experience and results, whilst helping keep costs down for our clients.
IPRS Health has an extensive in-house team of multidisciplinary clinicians which, coupled with our carefully selected and managed national clinical network, can provide a first-class service, throughout the UK.
Role Overview
We are looking for a Quality and Clinical Governance Lead to work alongside the Quality and Clinical Governance Manager ensuring the efficient delivery of the IPRS Health Clinical Governance strategy, Audit Programme and other Quality Management activities related to IPRS Health Clinical Governance.
The Quality and Clinical Governance Lead will be a HCPC-registered Physiotherapist to support the delivery of our Clinical Governance strategy, audit programme and quality improvement activity. Working alongside the Quality and Clinical Governance Manager, you will analyse patient experience/safety, complaints and incident data, support PSIRF delivery, promote learning and help drive safe, effective, high-quality care.
Your success will help IPRS Health strengthen clinical governance, improve audit completion and use insight from incidents, complaints and patient experience to drive meaningful quality improvement. They will support safer care, better learning, stronger compliance, more effective reporting and a positive culture where staff are supported to deliver consistently high standards.
Responsibilities
As a Quality and Clinical Governance Lead for IPRS Health, you will be responsible for the following:
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- Provide support to the Clinical Governance Lead in the delivery of the Clinical Governance strategy, as part of the overarching Governance & Compliance strategy.
- Assist with developing and implementing audits to facilitate the delivery of the IPRS Health Clinical Audit programme.
- Support colleagues across IPRS Health to undertake effective and efficient clinical audit and quality improvement projects.
- Incorporate CG data into the CG dashboard and the Quality Account.
- Use insight from CG activities to contribute to continuous quality improvement.
- Work with the Clinical Governance Lead to analyse patient experience data, complaints and incidents to identify areas needing improvement (both clinical and non-clinical) and facilitate quality improvement implementation based on these.
- Support the management of Complaints and Incidents.
- Support the Clinical Governance Lead with the delivery of PSIRF within the organisation.
- Promote and support with systems based investigations.
- Ensure work is completed in compliance with IPRS policy, and professional and statutory requirements.
- Support preparations for any external inspection visits.
- Contribute to discussions and decision-making processes relating to the organisation's clinical strategic plans and their realisation, from a clinical governance perspective.
- Contribute to the review of recommended changes to services, processes, guidelines or policies identified through quality management activities.
- Develop and deliver training sessions to colleagues (clinical and non-clinical) around clinical governance and quality.
- Provide clinical governance support and training to IPRS Health Operations (Non-Clinical) teams.
- Contribute to the effective development of IPRS Health IT platforms.
Who We Are Looking For
Anyone and everyone is welcome to apply to work for IPRS Health. All our teams have a mix of backgrounds and experience but with one thing in common, the drive to help people recover. We are looking for our new Quality and Clinical Governance Lead to be a team player, have a good understanding of Clinical Governance and to be motivated to contribute to helping thousands each year.
To be seriously considered for this role, please have the following:
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Qualifications and Experience
Education and Qualifications:
- Qualified Physiotherapist (Essential)
- Current registration with HCPC (Essential)
- Evidence of continuing professional development in Physiotherapy (Essential)
- Evidence of continuing professional development in clinical governance, particularly with postgraduate education in Clinical Audit and Quality Improvement (Desirable)
Experience and Knowledge:
- Previous experience in using computer software including Microsoft Office (Essential)
- Previous experience of using online/computerised reporting templates/databases (Essential)
- Experience of conducting clinical governance e.g. quality assurance or improvement, investigating incidents or complaints, clinical audit (Essential)
Skills and Abilities:
- Work under minimum supervision.
- Communicate effectively with internal and external customers, verbally and in writing.
- Time management to meet agreed deadlines in a demanding environment.
- Collate and produce statistics, reporting to Quality & Clinical Governance Manager on a regular basis.
- Work with databases and Microsoft programmes.
- A thorough understanding of clinical governance.
Benefits
Colleagues are essential to IPRS Health, which is why we give so much in return for their hard work. In addition to a competitive salary, we offer a range of benefits, including:
- Salary: £24,300 for 24 hrs per week.
- Hours: 24 hours per week.
- Pattern: Flexible (preferably to include Wed & Fri)
- Flexible working
- IPRS Health Clinical Development Training Program
- An Annual CPD budget to fund external courses
- Protected weekly hours for development
- Company funded membership to ACPOCHE
- Professional development opportunities
- Employee Assistance Programme including free confidential counselling
- High-street discounts
- 25 days' annual leave plus 8 days' bank holidays (pro rata for part time); increasing with completed years' service & opportunity to purchase additional leave
- Moving Day Leave
- Membership of the Company pension scheme
- Recruit a Friend bonus scheme - up to £1,500
- Environmental Initiatives
- Westfield Health Cash Plan
- Free Eye Tests every 2 years
- Free annual Flu-Vaccination
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