M Group Transport
Quality and Compliance Supervisor
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Quality and Compliance Supervisor
Engineer – Technical Assessor – Street Lighting <sup>Enfield</sup>
At M Group Highways, we’re supporting the safe transportation and movement of people across the UK. Through our Street Lighting Team, you’ll be working with essential infrastructure to build a better future and create lasting social value.
Where will you work? You’ll be **joining our Street Lighting Team in Enfield, a major supplier of specialist highway electrical services responsible for maintaining and designing over 350,000 street lighting assets.
Responsibilities
- Complete technical audits of internal teams from the audit schedule in the NERS management system
- Ensure any actions from audits are closed out in a timely manner
- Support LRQA with surveillance and renewal assessments
- Assist with the organisation’s NERS management system to ensure continuous compliance with NERS accreditation requirements
- Oversee and maintain competence records, training, and NERS passports alongside the NERS Assessing Officer
- Assist with decision-making on staff competence (with NERS Assessing Officer and Authorising officers)
- Conduct NERS technical audits on sub-contractors
- Oversee on-site training of New Jointers and Jointers’ mates
- First point of contact for onsite technical advice
- Ensure personnel meet NERS competency requirements through training, mentoring, and documented authorisations
- Trainee or Under supervision: Successfully manage trainees and sign off fully qualified Cable Jointers and Mates
- Maintain uninterrupted NERS accreditation
- Retain all NERS accreditation scopes with no suspensions, restrictions, or major non-conformances
- Ensure timely closure of actions from technical audits
- Support successful Quartey LRQA surveillance visits
- Deliver Toolbox Talks and DNO updates to all relevant operatives (ensure they are recorded)
- Achieve new NERS scope accreditation gains
- Complete monthly site audits/assessments in alignment with the HEA Competency Scheme
- Oversee quality of work through action checklists, instrument-testing provisionals (ITPs), check sheets, and reporting progress
- Ensure on-site work delivery complies with:
- Company’s Health & Safety, Environmental, and Quality Procedures
- ISO 9001 (Quality Management Systems), ISO 14001 (Environment Management), ISO 18001 (Occupational Health & Safety), HEA (Health and Safety in Energy Networks), Sector Scheme 8 (energy industry), NERS, and NICEIC
- Lead by example, challenging colleagues to raise their performance
- Frequent site travel required
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Requirements
Qualifications & Experience
- Site Supervisor Safety Training Scheme (SSSTS) accredited
- Approved NERS – Qualified Supervisor
- Key technical and industry knowledge:
- Strong working knowledge of LV (Low Voltage) networks and NERS requirements
- HERS Approved Person
- NRSWA Supervisor
- Appointed in writing by your NERS Provider as the Technical Advisor
- Appropriate DNO qualification and relevant operational experience (subject to specific scopes of work undertaken or to be undertaken)
- Minimum 3 years’ experience in electrical distribution networks
- Demonstrates deep expertise in:
- Performing technical audits
- Identifying non-conformances
- Analysing root cause & implementing corrective/preventive actions under NERS requirements
- Demonstrates deep expertise in:
- Proven ability to supervise work in line with programme deliverables and quality standards
- Leadership experience
- Confident in positively challenging teams with a flexible, supportive leadership style
- Thoroughly inspiring, motivating, and supportive of staff
- Ensuring improved team performance and exceptional results
- Risk and opportunity assessment skills, with both preventative and intervention strategies
Personal Traits
- Customer service mindset with a deep commitment to our obligations
Benefits
We offer a range of industry-leading benefits to support both your work and personal life:
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Standard perks available to all
- Matched or Contributory Pension Scheme
- MyNet Online GP (24/7 everyday access)
- Employee Assistance Programme (for work-life balance support)
- My Rewards Portal (1000+ exclusive retail discount offers)
- Life Assurance (financial protection)
- Cycle to Work, Salary Sacrifice and Give as You Earn Schemes (take-home savings)
- Enhanced Maternity, Paternity and Adoption Leave policies
- Reward & Recognition Scheme (encouraging excellence and long-term commitment)
Role-Specific Incentives
- 28 days annual leave (plus bank holidays)
- Refer a Friend Scheme (bonuses for successful recruits)
- Holiday Purchase Scheme (flexibly use allocated leave days)
- Personal Accident Cover
About Us
We’re a forward-thinking organisation committed to being alternatively an employer of choice. We actively recruit diverse talent from skilful employees to innovative thinkers – all of whom seek to make a difference. With a proven dedication to career progression our veteran workforce initiatives, and a supportive culture, we built on the belief
Our Values
Collaboration, responsibility, and fearless growth define us:
- Creating impact for our people, clients, communities, and the planet
- Embracing openness to surpass expectations and new opportunities
- Together, the whole forms more than its parts
- Forward-thinking ambition, running essential infrastructure for a sustainable future
Our Commitment
For every stage of your career—trainee, apprentice, graduate, or senior professional—we’re proud to offer recognised training programmes and developmental opportunities.
EMPLOYMENT OPERATIONAL RESPONSIBILITIES Occasionally, advertised roles may close before the published deadline. Apply as soon as possible to maximise your chances.
HIRING PROCESS NOTES: All candidates may be subject to third-party background checks. Some roles require drug and alcohol testing as part of induction and onboarding.
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