Quality Assistant 1 year FTC

Ballyrashane

Lakeland Dairies Co-operative Society Limited (The Group) is the second largest dairy processor on the island of Ireland. The business is complex and ambitious with a milk supply pool of 2 billion litres of milk, drawn from over 3,200 family farms across 16 counties.

With the most modern dairy manufacturing facilities in 8 locations on a cross-border basis, the Group supplies to a broad customer base including some of the world’s foremost ‘blue chip’ companies across the dairy food ingredients, foodservice and consumer food channels on a domestic Ireland, UK, European and global basis. Internationally we export some 240 different products to over 100 countries worldwide.

The Group’s Agribusiness Division (Lakeland Agri) operates a state-of-the-art Animal Feed Manufacturing Facility and is a leading and innovative provider of the highest quality feeds and agricultural inputs to dairy, beef, and sheep farmers across the north and south of Ireland.

Applications are invited for the above position that will be based at our Ballyrashane site.

The Role

Our Quality Assistant will play a key role in supporting and monitoring compliance with quality and food safety standards at our Lakeland Ballyrashane site. Working as part of the Quality team, this key role helps ensure we meet the highest customer and regulatory requirements by supporting activities that protect food safety, integrity, legality, and overall product quality.

Key responsibilities will include (Not limited to):

• Contribute to the continuous improvement of our quality systems and processes.
• Ensure the effective implementation and continuous monitoring of customer standards into the sites quality management system.
• Ensure the upkeep of the food safety and quality manual including relevant customer codes of practice to include M&S integrity and food safety.
• Maintain assigned customer quality contracts.
• Co-ordinate customer complaints; conduct investigations, responses and close outs.
• Support resolutions to issues raised through internal and external audits ensuring they are closed out in a timely manner and to a standard that will prevent reoccurrence.
• Maintain customer online systems to ensure they are kept up to date.
• Assist in the compliance with BRC requirements.
• Co-ordinate with the Assistant and Technical Managers and other department representatives in facilitating customer visits and technical requests.
• Carry out spot checks on records daily to ensure all records are ‘live’ and accurate.
• Ensure that all processing and production areas are maintained at the highest level of hygiene as required.
• Ensure traceability is maintained from intake to final product and participate in traceability exercises as and when required. This will include mass balance checks.