OCU
Quality Assurance Coordinator
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Department: SHEQ & Growth
Location: Borehamwood
Description
As the Quality Assurance Coordinator, you will be responsible for supporting the effective management and continuous improvement of the Integrated Management System (IMS), SharePoint content, audit and compliance activities, ensuring documentation, records, and processes remain accurate, compliant, and audit ready.
Key Responsibilities
- Manage IMS document control, including uploads, removals, and compliance with procedures
- Maintain IMS change logs and deliver clear monthly updates to the business
- Monitor compliance, track overdue documents, and support review processes
- Maintain and update SharePoint content to ensure accuracy and accessibility
- Keep organisational structures and charts up to date
- Manage accreditation records and ensure audit readiness
- Oversee communications such as Toolbox Talks and business alerts
- Validate subcontractor ISO certifications against approved databases
- Track non-conformances and support timely resolution with stakeholders
- Support project mapping to IMS processes, ensuring clarity on quality standards and responsibilities
- Maintain external accreditation portals, ensuring accurate and timely submissions
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Skills, Knowledge & Expertise
- Strong administrative experience within office environments, ideally in regulated sectors (e.g. construction or utilities)
- Advanced Microsoft Office skills, including Excel, Word, PowerPoint, and Visio, with the ability to manage data and produce high-quality documentation
- Excellent organisational and time management skills, with the ability to prioritise across multiple stakeholders
- Awareness of Quality Compliance or Health & Safety processes and how data supports these functions
- Proactive and self-motivated, with the ability to identify issues, take initiative, and work independently
- Desirable: Knowledge of Quality Assurance or Integrated Management Systems (e.g. ISO 9001)
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Essential
- Full UK driving licence with flexibility to travel to sites as needed
To ensure that everyone has a fair opportunity to join our team, please inform us if you require any reasonable adjustments to our recruitment and interview process is, by emailing recruitment@ocugroup.com.
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