Quality Assurance Director, Senior Audit Project Leader

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Quality Assurance Director, Senior Audit Project Leader to join our Internal Audit team. This role is located in London. This is not a traditional QA role. It combines real-time engagement reviews, thematic intelligence, and structured learning loops with a clear mandate to modernize how audit works, including the thoughtful adoption of AI and advanced analytics to enhance coverage, efficiency, and insight. The successful candidate will help shape a QA function that is dynamic, tech-enabled, and intellectually curious—one that not only assesses quality, but actively makes audit better, faster, and more impactful. Key Responsibilities

1. Real-Time Audit Quality Review Perform ongoing, in-flight reviews of audit engagements to assess quality of planning, fieldwork, testing, and reporting. Provide timely, actionable feedback to audit teams and leadership to enhance audit execution before finalization. Challenge audit scope, risk assessment, testing depth, and conclusions to ensure appropriate rigor and coverage.
2. Methodology & Standards Adherence Evaluate compliance with Internal Audit methodology, policies, and tools. Ensure alignment with GIIA Standards, regulatory expectations, and leading industry practices. Identify gaps in execution versus methodology and drive remediation.
3. Thematic Analysis, Lessons Learned & Retrospectives Aggregate QA review outcomes to identify recurring themes, systemic issues, and emerging risks across audits. Lead structured post-audit retrospectives and lessons learned reviews, assessing what worked well and where execution can be strengthened. Establish a closed-loop feedback mechanism to ensure insights are translated into tangible improvements in methodology, guidance, and auditor behavior. Track recurring findings to root cause and ensure sustainable remediation across the audit lifecycle.
4. Continuous Improvement & Transformation Partner with Audit leadership to enhance audit methodology, tools, and practices. Drive initiatives to improve audit efficiency, effectiveness, and consistency globally. Contribute to the design and implementation of quality metrics and KPIs.
5. Training & Capability Building Translate QA insights, themes, and retrospective outputs into targeted training and development programs. Develop and deliver practical, experience-based learning interventions grounded in real audit examples. Provide coaching and direct feedback to audit teams to elevate technical and execution capabilities. Support onboarding and ongoing education on methodology and quality expectations.
6. Stakeholder Engagement Act as a trusted advisor to IA staff on audit quality matters. Interface with regulators and external reviewers as needed on QA-related topics. Support internal and external quality assessments of the Internal Audit function.
7. Innovation, AI & Intelligent Efficiency Champion the use of AI, automation, and advanced analytics within the QA function and across Internal Audit. Identify opportunities to leverage AI to enhance audit quality reviews, including testing validation, documentation review, and thematic analysis. Drive initiatives that create capacity through efficiency—reducing manual effort while increasing coverage and depth of review. Partner with Audit leadership to embed technology-enabled practices into audit methodology and QA processes. Foster a culture of curiosity, experimentation, and continuous innovation, encouraging teams to challenge traditional approaches and adopt smarter ways of working. To be successful in this role, we’re seeking the following: Possess bachelor’s degree in accounting, finance, or equivalent combination of education and work experience required. Extensive total work experience. Prior experience in a mid-to-high-level managerial role in Audit. In-depth understanding of audit methodologies and an in-depth knowledge of financial services, with ability to evaluate the appropriateness of audit results across multiple lines of business Strong decision making, communication, and interpersonal skills experience requirement. Additional core skill requirements include understanding the applied and interpretation of analytics results for Audit, critical thinking and problem solving. Enthusiastic, self-motivated, effective under pressure and willing to take personal responsibility/accountability Proven track record in the ability communicates well with clients while building good working relationships ACA, ACCA, CIA or related certification preferred. Enthusiastic, self-motivated, effective under pressure and willing to take personal responsibility/accountability