B&Q
Quality Audit Manager
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Quality Audit Manager
Overview Quality Audit Manager Permanent From £51,000 + Pension + PMI + ShareSave + 6.6 weeks holiday + Hybrid Working (3 days per week in the office) Southampton, Store Support Office
We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Merchandising Assistant and you’ll be a
What's the job?
Managing Vendor and B&Q exclusive brand assurance workflows for products sold in UK and ROI. As a key member of B&Q’s Product Quality Service Programme you will ensure Vendors meet B&Q’s quality policy requirements supplying products that comply with legal standards, safety requirements and policy needs. You will be responsible for product approvals, supplier audits, and quality monitoring, working closely with Commercial teams to support introduction of new products and suppliers through the audit and product lifecycle plan. The role is supported by and works closely with the Quality Audit Lead, quality governance and surveillance teams to identify, demand and deliver world class outputs from our suppliers. As part of a team of audit managers, you will own a subject specialism and be deployed across the range of products to ensure workload balancing across the team working together to achieve objectives. The role is a key actor in B&Q’s due diligence process and as a Quality Audit manager you will be looking for opportunities to optimise team and personal practice, driving continuous improvement.
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Key Accountabilities / Responsibilities:
- Provide tactical leadership for the commercial function, ensuring Vendors comply with all regulatory, safety, and product quality standards.
- New vendor/ product approval and review of existing vendors /products as required for Vendor & B&Q Exclusive brands. Includes Technical Audit and collaboration with B&Q Sustainability Team to deliver parallel Ethical and Wood & Paper audits.
- Liaising with vendors & buyers to collect and check assurance evidence for use in the Required Technical File (RTF) in line with quality policy.
- Subject Matter Expert (SME) for Commercial Team and vendors to ensure compliance of product and packaging /artwork.
- Understand product lifecycle including new product development – support commercial teams in understanding specification of product and regulatory requirements. This will include working with current product reference specifications, creating new or updating of these documents
- Working with packaging and commercial teams, facilitate authoring of new product artwork and customer user manuals.
- Conduct quality issue management & response
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What we need:
Required Skills & Experience:
- Expertise in managing product compliance ideally working in UK & EU markets within a major retail or consumer goods organisation.
- Good technical foundation with sound product knowledge to apply it in a commercial environment.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
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