Recovery Focus
Quality & Compliance Specialist
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Quality & Compliance Specialist
Location: Home-based within Yorkshire or Northwest (due to travel required across services in the region) Working Hours: 26 hours per week Contract Type: Fixed Term (10–12 months) Salary: £38,960 – £56,010 FTE (Note: Salary reflects full earning potential; starting salary depends on experience and progression within the band)
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship, creating one of the largest mental health and social support charities in England. We support around 125,000 people annually across nearly 200 services, powered by our 3,500 dedicated staff and volunteers.
Your Impact
Are you passionate about helping others live safer, healthier, and more independent lives? Join our team at Waythrough, where you can build meaningful relationships and create lasting change in communities facing challenges like mental health, substance use, housing, or domestic abuse.
The Opportunity
We’re seeking a motivated, self-driven individual with expertise in audit, inspection, and reporting for an exciting secondment opportunity in the Quality and Compliance team within the Waythrough Yorkshire and Northwest region.
As a Quality & Compliance Specialist, you will provide independent assurance across services, ensuring alignment with quality, regulatory, and contractual standards while driving continuous improvement.
About the Role
You’ll work chair independent of operations, leading:
- Internal inspections
- Monitoring/complaint/incident management
- Regulatory readiness
- Learning loops (assurance, governance, improvement)
Key Requirement: You must secure agreement from your current line manager to cover your role during the secondment.
Key Duties & Responsibilities
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Inspection & Compliance
- Lead internal inspections across services to ensure compliance with regulatory, contractual, and organisational standards.
- Produce evidence-based reports identifying risks, strengths, and required improvements.
- Oversee quality improvement plans to drive service enhancement.
Regulatory & Operational Support
- Provide expert guidance to operational teams on regulatory requirements (e.g., CQC, Ofsted) and inspection readiness.
- Assure effective management of complaints, incidents, and safeguarding practices.
Risk & Improvement Analysis
- Identify, assess, and escalate compliance risks, supporting governance and cultural improvement.
- Analyse performance data and trends to inform organisational learning and decision-making.
Training & Collaboration
- Deliver training, briefings, and guidance to promote a culture of quality, compliance, and continuous improvement.
- Work collaboratively across teams while maintaining independent oversight.
What You’ll Bring
Essential Requirements
- Experience supporting service improvement & driving quality standards.
- Strong communication and stakeholder engagement skills (able to influence at all levels).
- Ability to work independently while building effective cross-team relationships.
- Relevant experience in System One, reporting tools, and The Hub.
- Desirable: Knowledge of regulatory frameworks such as CQC, Ofsted, or similar.
Additional Notes
To apply, please secure agreement from your current line manager regarding coverage during the secondment.
Benefits
Waythrough values its staff and offers a comprehensive benefits package alongside life-changing work:
Annual Leave & Flexibility
- 27 days’ paid leave, increasing to 32 after 1 year (plus bank holidays).
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Financial & Wellbeing Support
- Pension scheme (4.5% employer contribution, matched up to 6.5%).
- Life assurance (£300k coverage) for circumstances.
- Enhanced sick pay & family-friendly policies.
- Birthday leave, with the option to buy up to 5 extra days’ annual leave.
- Professional fee reimbursement for relevant qualifications.
Health & Assistance
- 24/7 online GP, plus an Employee Assistance Programme.
- Recognition certificates via Way to Go and Aspirions portals.
Practical Perks & Discounts
- £500 referral bonus for "Recommend a Friend."
- Cycle to Work scheme and Credit Union membership.
- Discounts via:
- Blue Light Card
- Charity Discounts
- Ticket/Extras schemes
- Free will writing service and year-round wellbeing initiatives.
About Waythrough’s Commitment
Waythrough is an equal opportunities employer, welcoming applications from all backgrounds and communities, particularly those with lived experience of the issues we address.
Inclusion & Accessibility
- Signed up to the Disability Confident Scheme.
- Accommodations available for fair application participation.
- For support or adjustments, email: recruitmentteam@waythrough.org.uk.
Current Note
Waythrough merged with Aquarius (April 2026), expanding our reach further.
Closing Date
Applications close on 8 July 2026.
About Waythrough’s Vision
We aim to break down barriers stopping people from receiving support to live valued lives. Our priorities include mental health, substance use, housing, and related support, serving around 130,000 people annually across 260 services nationwide.
For the full job description, visit the applications portal.
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