Enginuity
Quality Delivery Coordinator
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Quality Delivery Coordinator
Quality Delivery Coordinator
Permanent, Full Time: 35 hours per week Salary: £28,000 - £31,000 + Benefits Location: Home-based in England, Scotland, or Wales with occasional travel
We are looking for a Quality Delivery Co-Ordinator to play a key role in ensuring the effective onboarding, approval, and management of centres and qualifications. This is an exciting opportunity to contribute to maintaining high-quality assurance standards, support regulatory compliance, and drive continuous improvement across operations. You will work closely with internal teams and centres, providing guidance, coordinating activity, and helping to protect the integrity of qualifications.
About the Role
To ensure the effective onboarding, management, and oversight of centres and qualifications by delivering a compliant, efficient, and risk-informed approval and lifecycle process. The role supports quality assurance standards by:
- Maintaining accurate data.
- Coordinating EQA (External Quality Assurance) allocation.
- Providing instruction and guidance to centres.
- Driving continuous improvement to protect the integrity of qualifications and ensure regulatory compliance.
You will manage the end-to-end centre approval process to ensure:
- Timely and compliant onboarding.
- Conduct due diligence to identify risks.
- Oversee qualification approval requests to ensure alignment with quality assurance frameworks and regulatory requirements.
Other responsibilities include:
- Coordinate and administer centre lifecycle activities, including:
- Closures.
- Change requests.
- Engagements with dormant centres.
- Ensure accurate records and compliance.
- Maintain, review, and update related processes and Standard Operating Procedures (SOPs) for operational efficiency.
You will also:
- Liaise with Quality Assurance Managers to assign External Quality Assurers (EQAs) through Smarter Touch.
- Communicate updates to centre staff on EQA allocation.
- Deliver training and guidance to centres on policies, procedures, and quality expectations.
- Maintain accurate and up-to-date data across systems.
- Collaborate with internal teams:
- Support continuous improvement.
- Facilitate projects.
- Provide operational efficiency across insights and business functions.
- Offer logistical and administrative support when required.
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About You
- Proven background in regulated sectors with experience providing advice to organisations within compliance frameworks.
- Experience in developing and implementing clear, effective policies and procedures within an Awarding Organisation.
- Ability to:
- Interpret complex regulations, policies, and procedures.
- Analyze and distill complex data for internal reporting.
- Demonstrated ability in a customer-facing role with:
- Providing high-quality customer service within a high-volume demand-driven environment.
- Consistently demonstrating diligence, accuracy, and attention to detail, especially in recording information and managing compliance.
- Experience in using systems such as Power BI and Advanced Excel would be beneficial.
- Experience in training or facilitating workshops to inform teams about compliance responsibilities is advantageous but not essential.
About Us
Enginuity Group is a dynamic organisation driving progress through two key areas: EAL (the industry-leading awarding organisation) and Enginuity (an innovation-driven charity).
- EAL develops and maintains high-quality qualifications and assessments to address evolving industry needs and facilitate the shift toward net zero.
- Enginuity addresses the UK’s engineering and manufacturing skills gap with data-driven solutions, increasing productivity.
Together, we aim for a future where engineering and manufacturing talent thrives.
Our Benefits and Culture
- Remote/Home-based working: Standard schedule is 35 hours per week between 9am and 5pm (with a 1-hour lunch break). Flexible options may be available.
- Annual Leave:
- Starting with 25 days, increasing to 27 days after two years.
- Extra 3 days of paid leave between Christmas and New Year for company shutdowns.
- Option to purchase up to 5 additional holiday days annually.
- Wellbeing:
- Healthcare cash plan allowing claims of up to £995 per year.
- Access to trained Mental Health First Aiders.
- Annual flu vaccination voucher, eyecare vouchers, and free wellbeing resources, including a wellbeing app.
- Employee Assistance Programme:
- Unrestricted 24/7 confidential helpline for support.
- Access to up to eight structured counselling sessions.
- Professional Development:
- Covers annual membership fees for a relevant professional body.
- Ongoing support from the Learning & Development team.
- Financial Benefits:
- Exclusive discounts through Benefit Hub for retailers and essentials.
- Financial wellness support, including webinars.
- Life assurance cover of x2 your salary and pension contributions at 4.5%.
- Family-Friendly:
- Enhanced maternity, paternity, shared parental, adoption, and dependant leave policies.
- Volunteer Leave:
- Paid time off for community or affiliated volunteer work.
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Diversity, Equality, Inclusion & Belonging
We foster a supportive, inclusive workplace where everyone is valued and encouraged to be themselves. We are committed to:
- Equity and diversity in all levels of work.
- Holding Association for Black & Minority Ethnic Engineers membership.
- Achieving Clear Assured Gold accreditation for inclusive culture.
- Designating ourselves as a Menopause Friendly Committed Employer and Disability Confident Leader.
Applications from people with disabilities and accommodations for reasonable adjustments are encouraged throughout the recruitment and employment process.
Further Information
If you have any questions or need additional information, our Recruitment Team is available via email at recruitment@enginuity.org.
As part of our commitment to diversity, equality, and inclusion, you will receive an Equal Opportunities Survey, which we kindly request you complete. It helps us improve our recruitment practices.
Note: Relocation support for UK employees is not provided, and visa sponsorship for this role is unavailable. Applications may close early or remain open depending on volume.
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